Heja Techies!

Issue :-
I01. We (the office) have a few units of over 3 year-old Hewlett-Pack's All-In-One desktops - and they have been running/loading really slow, from the booting-up/shutting down, opening MS files (excel/word) takes a long loading time and when it does open it works so slow to display the input we have keyed-in, it's also slow when shutting down .

We don't even run our AUTOCAD and MS Project on them any more as it will almost always take forever to load.

AIO Info :-
01. HP-AIO TPC-Q023-19
Processor : Intel Pentium N3700
RAM : 2GB

02. HP-AIO 20-2010D
Windows 10
Processor : Intel Pentium J2900
RAM : 4GB

Query :-
Q01. Are these AIO model's upgradable, if yes - what would be the recommended upgrade-parts?

Thank you in advance.

01. HP-AIO TPC-Q023-19
https://support.hp.com/in-en/document/c04248389
Processor not upgradable
Ram upgradable - 8GB maximum

02. HP-AIO 20-2010D
https://support.hp.com/my-en/document/c04270503
Processor not upgradable
Ram upgradable - 8GB maximum

in term of computing power,

a RM450 used Galaxy S8 faster than your PC listed above.

if you able to open the AIO

in most case, u can upgrade SSD, or less likely add 1 RAM stick.


Summary. keep these as monitor, hopefully there is a video input.

I think it is not worth an upgrade. The processor is not going to be faster. Not sure if it support SSD

change to SSD. it will improve the speed much but the RAM just max it out if you can.

oh, nice! Looks like there's not a lot to do other than to up the RAMs - any particular RAM model to recommend?


It's currently HDD, so not sure if we can replace the HDD with SSDs?

Yea, the Processor is not upgradable according to the HP site - looks like adding RAM is the only way at the moment.

Which RAM model do i look for, and is it advisable to do it on our own - I can do for regular Desktop/Tower, but never opened an AIO before for fear for damaging the display/screen.

If u want horsepower, nothing much can do since the CPU is not upgradable. Upgrading the RAM or SSD only improve the Windows usability. Basic apps like Office or Chrome will benefit but AutoCAD or Project with large charts will not see much improvements except for faster loading.

Both AIO only have 2 DDR3 SODIMMs slot.

The ram is similar size with regular laptop.
Basically, just pop out the back cover and back plate.
and you're able to access the motherboard.

After upgrading RAM, best to "Factory Reset windows 10".
It is still usable for normal usage such as admin work (MS Word, Excel), CCTV, Music player, etc.

Yes, suppose that will have to do for now

Hope i don't 'pop' something else like the mobo/display panel
Will tinker with 2 units, gonna buy the RAMs then see how it goes

Youtube is your best friend when you need to DIY.

is about time to upgrade new gen la .... don't waste money on ram and ssd, it might cost more than upgrade pc ..

RAM should be DDR3L 1600 SODIMM 1.35V .

If u want to run Autocad with those 2 , forget abt it. You have Atom class CPU , you are asking too much of it. Light Microsoft Office work should be doable.

The biggest performance boost you will see is from changing to a SSD from a hard disk.

Any SATA based 2.5" SSD will work fine. From the links shared by shinichi88 the image of the hard disk seems to be the 3.5" desktop HDD type - which I find suprising since AIOs usually use laptop parts. It could just be the wrong image is used, but even if its a 3.5" HDD, then you can still mount a 2.5" SSD in there with an adapter bracket (might not even need this to be honest).

But as others have said, the CPUs in there are still underpowered so don't expect too much. But basically what's happening right now is that due to such small amount of RAM available, the OS is using the HDD as memory (you can google what 'swap' memory is to understand more). As SSDs are magnitudes faster than conventional HDDs, having an SSD would improve this situation. You can also upgrade the RAM to reduce the amount of times swap space needs to be used/accessed, but some amount of it will always happen.

It will improve tasks that are not so CPU dependent but require memory/storage eg browsing with many tabs open, using office apps with multiple documents/spreadsheets open etc etc.

just an info...actually ur 3yo HP desktop is having a 6yo low profile CPU inside it. secondly the desktop is prob running off a HDD...one of the main contributors to slow startup speed and app launch speed as well.

ur office should fork out more bucks to get higher performance laptops instead...since want to run autocad. increase productivity by shaving off unnecessary 5-10 mins (or even more) waiting for things to load every time.

This post has been edited by lolzcalvin: Oct 4 2021, 06:04 PM

Thanks for the RAM model, and yea - cannot run AUTOCAD - even the MS Office like Word and Excel takes so long to launch and when it's running, take so long to register the input

Ran the system info on both models to check out the HDD
1) HP 20-2010d has ST500DM002-1BD142 (which is 3.5")
2) HP-AIO TPC-Q023-19 has HGST HTS545050A7E680 (Googled this and shows it's 2.5")

Am going to see if the RAM does improve things, if not then I will have to get an SSD (which is far more pricey than those 4GB RAMs) to tinker around with

willing to fork out minimum bucks to improve these "3yo on the outside but 6yo on the inside" we also have half a dozen desktops and monitors (<18")[want to donate also paiseh - so old and dusty] which have been left to collect dust, what can we salvage from it / is there a proper disposal place for these items?

One good thing about the SSD is that say if you unhappy with the performance uplift, you can just remove the SSDs and use them in some other system - say if you buy new PCs to replace these ones you can use the SSDs in those.

But with the RAM, you likely won't be able to reuse.

topic should be can i upgrade my e-waste
obviously troll when he say run autocad
stop replying to this pls

CPU: both are not upgradable as those are BGA (aka soldered CPUs), so you'll have to live with it. At the very least they have 4 cores and 4 threads but they aren't not exactly a fast CPU to start with (it's essentially a fancier version of Atom CPUs)
RAM: both are upgradeable
HDD: both are upgraddeable

For best performance you should consider upgrading the RAM and the drive to a SSD

https://support.hp.com/my-en/product/hp-20-...ument/c04270503

Both AIOs support supports up to 8GB RAM (DDR3 SODIMMs) and a regular SATA SSD


I don't think you should run AutoCAD on such a low end machine, those CPUs are more or less designed for very lightweight use (even that kind of load is a huge task for those CPUs)

Usually those AIO computer the processor is not upgradable due to the processor was built-onto the motherboard.

What is AIO?