Hi guys,

I have struggling in getting MYEG 1MID Appointment for thumbprint from my IC for photo purpose.

Here is the case. My license has expired in June, since was MCO i decided to renew through MYEG Online in August. Then it say i did not have valid photo for MYEG proceed renewing my CDL License but there is an option of paying Rm10 for 1MID Appointment arriving on my door step for IC thumbprint.

So currently is coming the end on September, i have email MYEG several time, i did got a reply but it was not helpful nor any further process move on. i also did call MYEG contact centre which happen to be i never get answer from the phone.

i am struggling that i have paid the renewal fee and appointment fee and seems like everything has stopped, which i cant get my payment back, i cant ask for faster 1mid appointment action, i cant reach contact centre call, i cant get effective and responsible reply on emails, i do not know where and who i can approach to get things done quickly.

so, if anybody has an idea or been through similar issue, please do reply and give me a hand. it will be much appreciated.

Thank you.


sheen

I am not feeling lonely and scary now when i knew there is someone actually suffering same as i do, hahaha feel sad for me and yours CDL LICENSE, feels like never gonna receive again hahhaa.

I'm not sure if you know, seems like we have to make appointment through 1MIDAPPOINMENT website by MYEG, for their staff to reach our doorstep to collect biometric thumbprint from our IC. However, i made the appointment on mid-september, i never see a MYEG staff appearing through out these time.

yea and also, i emailed MYEG customer service, they also simply reply my email by telling me check the delivery status at their website, which there is no record found at all.

i also did try calling their service phone number, NO ONE answer, i tried hours and days consecutively. haih
I'm in Selangor, Kajang area.

Hopefully what the MYEG staff told you is true and wish the renewal traffic is getting back normal soon.

Please update me if you manage to get your CDL License quicker or received already, i really need some method or hope to live on with MYEG.
hahaha

Thank you so much for replying.

Thank you for sharing !!! really appreciated. yea you might right, maybe KL, Selangor areas having too many appointments and busy. Hope my queue would not be too long.