Hi guys,

I have struggling in getting MYEG 1MID Appointment for thumbprint from my IC for photo purpose.

Here is the case. My license has expired in June, since was MCO i decided to renew through MYEG Online in August. Then it say i did not have valid photo for MYEG proceed renewing my CDL License but there is an option of paying Rm10 for 1MID Appointment arriving on my door step for IC thumbprint.

So currently is coming the end on September, i have email MYEG several time, i did got a reply but it was not helpful nor any further process move on. i also did call MYEG contact centre which happen to be i never get answer from the phone.

i am struggling that i have paid the renewal fee and appointment fee and seems like everything has stopped, which i cant get my payment back, i cant ask for faster 1mid appointment action, i cant reach contact centre call, i cant get effective and responsible reply on emails, i do not know where and who i can approach to get things done quickly.

so, if anybody has an idea or been through similar issue, please do reply and give me a hand. it will be much appreciated.

Thank you.
sheen