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Is Lenovo Thinkpad Premier Support worth?
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TScryheart
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Sep 28 2021, 11:31 PM, updated 5y ago
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hi sifus, i wanna get a thinkpad L15 gen2 for parent but not so sure whether should i get Premier Support as im not around with my parents so i can ask lenovo to onsite to check/replace if there is any issues(touch wood)
can give comment on this serviceS?
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TScryheart
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Sep 29 2021, 10:21 AM
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thank you all @all, i will proceed with it =)
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TScryheart
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Sep 29 2021, 10:53 AM
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QUOTE(khusyairi @ Sep 29 2021, 10:32 AM) How much is it? PS: I use thinkpad X1. But never use premier support which come with it. (Company provide anyway). upgrade from 1year base warranty for rm700; 3Y Accidental Damage Protection Add On RM287 so total 1k
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TScryheart
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Sep 29 2021, 10:54 AM
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QUOTE(azbro @ Sep 29 2021, 10:41 AM) make sure its the official warranty one not the shop over priced warranty like scam like that one ya i bought from lenovo website  thanks
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TScryheart
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Sep 29 2021, 10:56 AM
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QUOTE(Matchy @ Sep 29 2021, 10:41 AM) whats the difference between onsite support and the premier support? dont really need the software support from the premier support. (normally quite crap, self diagnose might be faster) you can check on the details in below, generally faster and more comprehensive in services https://www.lenovo.com/my/en/premier-support/
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TScryheart
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Sep 29 2021, 11:00 AM
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QUOTE(sle7in @ Sep 29 2021, 10:44 AM) so far this is the only negative comment on this thread. generally china ppl are complaining about drop of quality in thinkpad also but im satisfy on lenovo so far, used company thinkpad X and L (forgot is it L or other series) personally using legion
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TScryheart
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Sep 29 2021, 11:01 AM
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QUOTE(funnyTONE @ Sep 28 2021, 11:52 PM) yes, worth it. but make sure you have their accidental damage warranty as well. ya thats a must
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