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 lenovo y400 review, lenovo malaysia warranty review by user

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TSc2pigpig
post Sep 13 2007, 12:42 AM, updated 19y ago

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my newly bought lenovo y400 top left speaker has a huge problem exist . when i play any movie or song , no sound was heard and sometimes some " pop , pop , pop " sound coming out from that particular speaker , i have checked with low volume - same! , other songs format - same! other movie format -same !. and i have checked with many different person .

To correct this , i had go to wisma CSA at petaling jaya section 13 which told by lenovo customer service assistance i called through phone . I told the service engineer about my problem and my laptop was kept one day for inspection , but on the 2nd day , the engineer called and tell me that he cant find any problem with the speaker , I'm very positive about the annoying sound because not only i myself hear it , my brother , my friends hear it too .

okay , now the crappy part , of course i'm mad hearing that the engineer told me that . For sure i warn him to check it properly , which he say he will do and call me back another time . Next , i waited for a weekend but no calls is received from the CSA engineer, so i called back . The news , my laptop speaker was told to have been changed . and i'm free to collect my laptop anytime . The next day , i went and collect my laptop . thinking that they have fix it , i just simply play a song and hear the sound, i did not hear it properly because i'm in a rush . When i'm back home and watch a movie on my laptop , the freaking annoying sound exist again . i was like what the h*** !

I suspected that they did not change my speaker but they told me that they have changed , I will call up lenovo tmr and go find the CSA company again . i will update on this post soon .
scifo
post Sep 13 2007, 12:47 AM

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did u enable the Mic function?
TSc2pigpig
post Sep 13 2007, 10:08 PM

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i have also disabled the microphone to test , the problem still appear to be the same . no sound and poping sound from top left speaker only . bottoms one are okay .
riku2replica
post Sep 14 2007, 02:09 PM

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send it for repair... this type of problem normal ppl can solve unless let lenovo technician do it lah...
MICHEAL_ANGELO
post Sep 14 2007, 02:20 PM

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ok, as i experienced. IBM lenovo service is really bad compare with dell and hp. Usually when i call up Dell or Hp redarding the waranty claim for the faulty part, they will send the engineer to my company and replace the broken parts immediately or they will give me a loan unit that means they will take back the faulty equipment and i will have that unit aka replacement.

There is a case where my user claim that his 1 months years old IBM leenovo pc's PSU failed to operate so i called Leenovo to claim a new PSU..and the result is the engineer told me they cant replace it because it is due to our company unstable electric supply and many nonsence excuses. Damn, this is so Fxxk because whenever i call up DELL or HP regarding the warratny like motherboard, monitor, hardware and PSU and they never say No to the customer. So we came out with a decision that time, we won't buy any IBM leenovo unit after that.

And i would say, a service center without a customer oriented service wont win the heart of the customer. If compre with other company especially Dell, Leenovo service really bad. doh.gif doh.gif

This post has been edited by MICHEAL_ANGELO: Sep 14 2007, 02:23 PM
eddy230379
post Sep 14 2007, 08:34 PM

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QUOTE(MICHEAL_ANGELO @ Sep 14 2007, 02:20 PM)
ok, as i experienced. IBM lenovo service is really bad compare with dell and hp. Usually when i call up Dell or Hp redarding the waranty claim for the faulty part, they will send the engineer to my company and replace the broken parts immediately or they will give me a loan unit that means  they will take back the faulty equipment and i will have that unit aka replacement.

There is a case where my user claim that his 1 months years old IBM leenovo pc's PSU failed to operate so i called Leenovo to claim a new PSU..and the result is the engineer told me they cant replace it because it is due to our company unstable electric supply and many nonsence excuses. Damn, this is so Fxxk because whenever i call up DELL or HP regarding the warratny like motherboard, monitor, hardware and PSU and they never say No to the customer. So we came out with a decision that time, we won't buy any IBM leenovo unit after that.

And i would say, a service center without a customer oriented service wont win the heart of the customer. If compre with other company especially Dell, Leenovo service really bad.  doh.gif  doh.gif
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wow .... thats an eye opener ... didnt know that lenovo service is not so customer oriented ...

sweat.gif
Darkmage12
post Sep 14 2007, 08:49 PM

shhhhhhhhh come i tell you something hehe
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QUOTE(eddy230379 @ Sep 14 2007, 08:34 PM)
wow .... thats an eye opener ... didnt know that lenovo service is not so customer oriented ...

sweat.gif
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that's why lenovo cannot be world no 1 lol
V3000
post Sep 14 2007, 09:14 PM

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Oh! What a sad review. Wish u all the best dude smile.gif

Spam! Spam! Spam! Whats a boring week.. whole week no nice topic to discuss.
Darkmage12
post Sep 14 2007, 10:06 PM

shhhhhhhhh come i tell you something hehe
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first time i hear this about lenovo lucky i din buy it
eddy230379
post Sep 14 2007, 10:42 PM

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QUOTE(Darkmage12 @ Sep 14 2007, 10:06 PM)
first time i hear this about lenovo lucky i din buy it
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what happened to their ibm quality products ???

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V3000
post Sep 14 2007, 10:56 PM

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QUOTE(eddy230379 @ Sep 14 2007, 10:42 PM)
what happened to their ibm quality products ???

blush.gif
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Then u need to take out 7k for their premium model and test it out liao smile.gif

Pay peanuts get peanuts?

Edit: Yeah Dell is the best! Go for IT! rclxms.gif

This post has been edited by V3000: Sep 14 2007, 11:03 PM
syke
post Sep 14 2007, 11:00 PM

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thank God for the review man, i was already targeting the Y400 and planning to check it out tomorow....gonna start looking for alternatives now.

V3000
post Sep 14 2007, 11:07 PM

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QUOTE(syke @ Sep 14 2007, 11:00 PM)
thank God for the review man, i was already targeting the Y400 and planning to check it out tomorow....gonna start looking for alternatives now.
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Wow! Then go buy TOTO also u might strike it too smile.gif Since u soo lucky!

Yeah! For the Y400 price tag, U can opt for alot more better spec lappy!
Dont buy Lenovo's product! I wanna be special! I dont want go Starbucks and see bunch of same lappy over there!! tongue.gif

Muahahha! LENOVO's LAPPY SUCK!! tongue.gif

Edit: Calling all forumers! Load all your spare acc and start flame Lenovo's lappy! Muahhahahah! rclxms.gif

This post has been edited by V3000: Sep 14 2007, 11:11 PM
syke
post Sep 14 2007, 11:39 PM

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haha , BRING BACK IBM !!!!
V3000
post Sep 14 2007, 11:57 PM

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QUOTE(syke @ Sep 14 2007, 11:39 PM)
haha , BRING BACK IBM !!!!
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And my X61 i cant get with 7k liao... maybe i need to dig few k's more if with IBM sad.gif

Lenovo not that bad d, See the Y400 thread.. they sell soo many Lemon's only this guy de lappy got problem.
Google other brand budget lappy.. more scary i should say.
(Dont want to mention any brand here since we pay peanuts get peanuts which is very true and very fair)

Btw.. Brain wash again! LENOVO's LAPPY SUCKS!!! LENOVO's LAPPY SUCKS!!!! LENOVO's LAPPY SUCKS!!!!


Cheers!

This post has been edited by V3000: Sep 15 2007, 12:09 AM
Darkmage12
post Sep 15 2007, 12:14 AM

shhhhhhhhh come i tell you something hehe
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Lenovo mid range only ma maybe this person suay only but then CS so teruk how to explain?
V3000
post Sep 15 2007, 12:19 AM

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QUOTE(Darkmage12 @ Sep 15 2007, 12:14 AM)
Lenovo mid range only ma maybe this person suay only but then CS so teruk how to explain?
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Erm, Did u ever go there yourself? Did u ever call them yourself?
From what i read i feel funny and kinda diff from what happen to me.

Haha! But this thread is good!


LENOVO's LAPPY SUCKS! BUY AND REGRAT! Muahahhahaha!!!!


Edit: No 1 here working for IBM or Lenovo, how and what to explain? hehe! Dont like it dont bother to buy it! Muahahah! Lenovo's Sucks BIG time!

This post has been edited by V3000: Sep 15 2007, 12:21 AM
joenjill
post Sep 15 2007, 12:22 AM

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compare with other brand lappy, lenovo only new in malaysia and their supply out the service department to CSA. I think thats is the problem which CSA didn't do well in their job.
cycloon
post Jan 19 2008, 02:18 PM

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My laptop is Y400, win Xp Sp2.Now my wireless n bluetooth cant used.
I was download the driver from lenovo website,but also cant used.
Any ppl can help me? How to find the driver?
Thanks!
williamngwl
post Jan 19 2008, 02:23 PM

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QUOTE(cycloon @ Jan 19 2008, 02:18 PM)
My laptop is Y400, win Xp Sp2.Now my wireless n bluetooth cant used.
I was download the driver from lenovo website,but also cant used.
Any ppl can help me? How to find the driver?
Thanks!
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have install it correctly

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