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 Digi makes it very hard to terminate postpaid sub,, are other telcos the same

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TSh0riz0nLine
post Sep 5 2021, 10:34 AM, updated 5y ago

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I don’t mean to brag, seriously

But I paid 6k a year for my whole family

When I decided to terminate just one subscription they just say “lol, send us an email and we will reply you within 5 working days.” And “You must come here despite the fucking killer flu is out there good luck faggot” (exaggeration but you got the point)

Wow, is making a simple termination form in their app or website is such a hard task?

Sunday morning feel like wanna whack people liao. Destroy mood.

Rindu zaman Gobind.

Edit: rallynight and joey2000 thanks for the advice I potted out though kinda bummed still need few days to wait for new prepaid sim. Thanks.

This post has been edited by h0riz0nLine: Sep 5 2021, 11:46 AM
likefunyouare
post Sep 5 2021, 10:35 AM

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boikot je la
digilife
post Sep 5 2021, 10:36 AM

The MNP guy, its me yeah.
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simple my fren

how many lines you have ?

PM me & I teach you an easy & effective way to leave DG for good.

as easy as ABC


leymahn
post Sep 5 2021, 10:37 AM

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500 per month for telco? how many family members did you pay for?
SUSDezs
post Sep 5 2021, 10:37 AM

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QUOTE(h0riz0nLine @ Sep 5 2021, 10:34 AM)
I don’t mean to brag, seriously

But I paid 6k a year for my whole family

When I decided to terminate just one subscription they just say “lol, send us an email and we will reply you within 5 working days.” And “You must come here despite the fucking killer flu is out there good luck faggot” (exaggeration but you got the point)

Wow, is making a simple termination form in their app or website is such a hard task?

Sunday morning feel like wanna whack people liao. Destroy mood.

Rindu zaman Gobind.
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MCMC jer.. rumour has it from mai boss for some reason they seem to be effective in trashing sohais.
N1ck
post Sep 5 2021, 10:38 AM

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Yes, proper SOP must be difficult to terminate. Need IC I think.

If not will have security issue if no proper procedure as today phone number is linked to plenty of critical stuff.

Never terminate before, usually just change telco MNP

This post has been edited by N1ck: Sep 5 2021, 10:38 AM
dest9116
post Sep 5 2021, 10:38 AM

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Boijot je digi memang sucks, once I port out, they never send me the bill, then put me in ccris kek, damn sohai
x3Kai
post Sep 5 2021, 10:38 AM

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well u reply them and say if i make it over there, i'll be cancelling everything instead of just one.
arrowhead7372
post Sep 5 2021, 10:39 AM

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QUOTE(h0riz0nLine @ Sep 5 2021, 10:34 AM)
I don’t mean to brag, seriously

But I paid 6k a year for my whole family

When I decided to terminate just one subscription they just say “lol, send us an email and we will reply you within 5 working days.” And “You must come here despite the fucking killer flu is out there good luck faggot” (exaggeration but you got the point)

Wow, is making a simple termination form in their app or website is such a hard task?

Sunday morning feel like wanna whack people liao. Destroy mood.

Rindu zaman Gobind.
*
Sometimes u have to be a Karen to get shit done.

But I agree. Its shit. I wanted to terminate 1 line which I use for work. They made it so diff. I need to go to sunway pyramid outlet regardless of covid or not, just to terminate...

doh.gif
kaiserreich
post Sep 5 2021, 10:40 AM

Pendekar Papan Kekunci
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Suspend the line from digi app
1 month later auto terminate.

That's how i terminated my digi postpaid in 2018

This post has been edited by kaiserreich: Sep 5 2021, 10:40 AM
V12Kompressor
post Sep 5 2021, 10:42 AM

No carrots here
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last time I ported out Digi with -0.10 in account balance

Their credit department called me to threaten legal action and all and last last act like debt collector when their 'gentleman style' didn't work, coz I keep on repeat the same phrase "Can you check back?". In the end the idiot over the phone noticed the negative symbol behind then said sorry and hang up abruptly.

Sohai.
nabs2205
post Sep 5 2021, 10:43 AM

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Not only Digi, all other major telcos are the same...happened to me with 2 others...it will it very hard for you that you have to completely not keeping your existing number if you change to other telco.
tvcat
post Sep 5 2021, 10:45 AM

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if so ez to terminate u dun think some ppl will do it to u?
Newsray
post Sep 5 2021, 10:49 AM

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Dont simply sub here and there.
The system will make it very hard for you to deal later.
worst, if all the affected person must come to verify and sign.


lordgamer3
post Sep 5 2021, 11:01 AM

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QUOTE(h0riz0nLine @ Sep 5 2021, 10:34 AM)
I don’t mean to brag, seriously

But I paid 6k a year for my whole family

When I decided to terminate just one subscription they just say “lol, send us an email and we will reply you within 5 working days.” And “You must come here despite the fucking killer flu is out there good luck faggot” (exaggeration but you got the point)

Wow, is making a simple termination form in their app or website is such a hard task?

Sunday morning feel like wanna whack people liao. Destroy mood.

Rindu zaman Gobind.
*
Who the minister now?
joey2000
post Sep 5 2021, 11:01 AM

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If you want it easy, just port to another telco prepaid, then don't top up. The number will be invalid after 1 months without top up.
red streak
post Sep 5 2021, 11:03 AM

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Prepaid gang lipoting in.
tongsanfish
post Sep 5 2021, 11:07 AM

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alll the same.. celcom also.. last time try to port out celcom, 3 time try kenot, they said system error try again.. on fourth time i tried and talk shit, later on an engineer call me and say their mistake.. idiot celcom
hft
post Sep 5 2021, 11:12 AM

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QUOTE(h0riz0nLine @ Sep 5 2021, 10:34 AM)
I don’t mean to brag, seriously

But I paid 6k a year for my whole family

When I decided to terminate just one subscription they just say “lol, send us an email and we will reply you within 5 working days.” And “You must come here despite the fucking killer flu is out there good luck faggot” (exaggeration but you got the point)

Wow, is making a simple termination form in their app or website is such a hard task?

Sunday morning feel like wanna whack people liao. Destroy mood.

Rindu zaman Gobind.
*
Procedures are in place to protect you
Oltromen Ripot
post Sep 5 2021, 11:12 AM

👍 999999 person Likes this member
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yes, digi only allow terminate walk-in at specific digi center.

register sikit punya mudah.

hotel California.

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