Bought something from Shopee but came incomplete. Seller trying to resend but they say need order no. So gimme a link to purchase something rm0 but can’t buy cause no shipping option. So they can’t send replacement without order no.
Shopee auto release payment 3 days after delivery. Last time I tried refund need both sides to agree. If they low ball me what option I have? Can I reject? But if Shopee already release they payment then they can ignore me. Anyone tried to get refund?

Return, refund, item not received automatically affect their rating.

If don't arrive, no need to pay - request refund. the 3 day countdown only starts upon delivery