I wanted to buy Lenovo laptop BUT after seeing the review from the existing Lenovo users at their official page, I need to rethink whether should I stick to Lenovo.

Apparently, the three main issues of Lenovo are:
a) Camera issue;
b) Poor customer service;
c) Slow delivery which could take up to 16 weeks!

Is anyone there can share their experience in using Lenovo here? I would appreciate your honest feedback so that I could make a decision whether to buy or not.

By the way, I am thinking to buy Ideapad Slim 5 or Yoga Slim 7 for my children. Hope the sifus here can give me their advice. Thanks.

PROCESSOR: Intel Core 7 Processor 150U (10 Core, Up to 5.40GHz, 12MB Cache, 15W)
SOFTWARE: Windows 11 Home
1TB PCIe M.2 NVMe QLC Gen 4 Class 25 Solid State Drive Hard Drive
16GB (2X8GB) Up to 5600MT/s DDR5 SoDIMM Non-ECC MEMORY
16 inch FHD+ (1920 x 1200) 16:10 Wide View Angle Anti-Glare 250-nits ComfortView Support Non-Touch Display LCD
Intel Integrated Graphics GRAPHICS
Realtek Wi-Fi 6E RTL8852CE (2x2) 802.11ax MU-MIMO Wireless and Bluetooth NETWORK
Dell Outlet Inspiron 16 - 5640 Laptop
Outlet PriceRM 2999.00
2yr warranty

12th gen i5 ok?