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Tech Support Get different IP Address

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TSZulguamusang
post Jul 14 2021, 01:29 PM, updated 5y ago

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hi, need help..

My modem external ip address is: 100.1xx.2xx.1xx
My pc when go to whatsmyipddress is: 60.xxx.9x.x

Did anyone know why this happens?

Called TM, they said will resolve it in 2 days rclxub.gif rclxub.gif :stars

now all my devices that need port forwarding do not work...


add info: i can access from the outside using ip 100.1xx.2xx.1xx.. problem now, all my devices get 60.xxx.9x.x and all cant be accessed from outside now..

MODEM: TPLINK VR600V
ISP: UNIFI LITE 10MBPS VDSL (ALREADY ON PUBLIC IP BEFORE THIS HAPPEN)


SOLVED! They using CGNAT now for xdsl user.. Just call tm and tell them u have CCTV issue with this ip.. they will settle it in 3 days.. my case take under 24hour biggrin.gif biggrin.gif rclxm9.gif rclxm9.gif

This post has been edited by Zulguamusang: Jul 16 2021, 11:13 PM
heLL_bOy
post Jul 14 2021, 01:37 PM

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QUOTE(Zulguamusang @ Jul 14 2021, 01:29 PM)
hi, need help..

My modem external ip address is: 100.1xx.2xx.1xx
My pc when go to whatsmyipddress is: 60.xxx.9x.x

Did anyone know why this happens?

Called TM, they said will resolve it in 2 days  rclxub.gif  rclxub.gif  :stars

now all my devices that need port forwarding do not work...
add info: i can access from the outside using ip 100.1xx.2xx.1xx.. problem now, all my devices get 60.xxx.9x.x and all cant be accessed from outside now..
*
what are you using? Streamyx or Fiber?

if you using Fiber is public IPs
if you using streamyx is private IPs

This post has been edited by heLL_bOy: Jul 14 2021, 01:38 PM
TSZulguamusang
post Jul 14 2021, 01:42 PM

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QUOTE(heLL_bOy @ Jul 14 2021, 02:37 PM)
what are you using? Streamyx or Fiber?

if you using Fiber is public IPs
if you using streamyx is private IPs
*
streamyx with public ip from the first day using it last year... just happen today...
heLL_bOy
post Jul 14 2021, 01:45 PM

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QUOTE(Zulguamusang @ Jul 14 2021, 01:42 PM)
streamyx with public ip from the first day using it last year... just happen today...
*
no idea about yours.. even my neighbor also using streamyx who is private IP also.

maybe you need wait TM to help you resolve your issue.
TSZulguamusang
post Jul 14 2021, 01:54 PM

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QUOTE(heLL_bOy @ Jul 14 2021, 02:45 PM)
no idea about yours.. even my neighbor also using streamyx who is private IP also.

maybe you need wait TM to help you resolve your issue.
*
huhu , ok boss.. btw thanks
Cincai.La
post Jul 14 2021, 02:39 PM

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Because it under private IP. Just request a public IP they will give u within 3 days.
TSZulguamusang
post Jul 14 2021, 03:26 PM

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but, i am under public ip already.. mybe tm change it back to pblic.. thanks..
heLL_bOy
post Jul 14 2021, 04:53 PM

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QUOTE(Zulguamusang @ Jul 14 2021, 03:26 PM)
but, i am under public ip already..  mybe tm change it back to pblic.. thanks..
*
glad that they restore back public ip to you.
surrodox2001
post Jul 15 2021, 02:38 PM

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I noticed that today I get IP under CGNAT now (under streamyx/unifi lite ADSL)... Is it they're rolling out cgnat for xDSL users?
TSZulguamusang
post Jul 16 2021, 11:07 PM

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QUOTE(surrodox2001 @ Jul 15 2021, 03:38 PM)
I noticed that today I get IP under CGNAT now (under streamyx/unifi lite ADSL)... Is it they're rolling out cgnat for xDSL users?
*
yes, my case was already solved.. called tm, they settled my case below 24hour.. good job TM!

back to public ip


RallyNight
post Jul 17 2021, 01:39 AM

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I also wonder why keep get 60. Recently
Rate P
post Jul 17 2021, 11:39 PM

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QUOTE(RallyNight @ Jul 17 2021, 01:39 AM)
I also wonder why keep get 60. Recently
*
Any idea why this happenning?
akuinsan
post Jul 19 2021, 05:29 PM

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QUOTE(RallyNight @ Jul 17 2021, 01:39 AM)
I also wonder why keep get 60. Recently
*
60.x ip is public ip or not?

i think it's public ip

tm public ip range
210.x
218.x
219.x
202.x
60.x
118.x

This post has been edited by akuinsan: Jul 20 2021, 02:29 PM

 

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