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PS5 intermittent black screen during gameplay
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TSjeffrinder
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Jun 30 2021, 01:07 AM, updated 5y ago
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New Member
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Ps5 intermittent black screen during gameplay
Hi, is anyone else having an issue during gameplay where the screen goes black for a second (but audio is still running) and then it returns back normaly. It happen intermittently maybe once in 2-3 hours sometimes it happens twice in an hour and it times it only happens after a few days. It is really intermittent. I am using a 4k Lg tv. i never had this issue until recently maybe like 2 weeks ago. I had the console for about 3 months now.
Some key points :
1. Using default hdmi cable that was given 2. Using the default settings, already tried adjusting the video transfer rate, turning off hdcp. it didnt work. 3. I think this only started happening after the recent software update.
Any possible solution?
Thank you.
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TSjeffrinder
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Jun 30 2021, 01:41 AM
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New Member
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QUOTE(nate_nightroad @ Jun 30 2021, 01:34 AM) Change the hdmi cable and try Use hdmi 2.1 man Or use a different hdmi port on the tv Thanks for the suggestion. I would try using a different cable to see if it solves the issues. Tried changing the hdmi port before does not work either.
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TSjeffrinder
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Jun 30 2021, 01:48 AM
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New Member
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QUOTE(Orzie @ Jun 30 2021, 01:45 AM) Hmm never experience this before, is this happening to all games or certain game(s) only? Looks like all the games recently. Not sure why i will try a new cable. Hopefully that solves it.
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TSjeffrinder
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Jun 30 2021, 09:42 AM
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New Member
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QUOTE(Convael @ Jun 30 2021, 07:21 AM) It is 70UK6540PTA, however i do not think it is the TV cause it was working fine for almost 3 months and previously i had a ps4 pro and did not encounter similar issue.
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TSjeffrinder
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Jun 30 2021, 04:06 PM
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New Member
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i bought a new cable let me try later tonight and see if it solves the issue.
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TSjeffrinder
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Jul 1 2021, 11:39 PM
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New Member
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tried a new cable still the same. i guess would have to send in for repair.
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TSjeffrinder
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Jul 2 2021, 12:04 AM
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New Member
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QUOTE(Max2006 @ Jul 1 2021, 11:58 PM) TV problem. I have a BenQ fhd monitor which also has the same symptom. Been using for 2 years. Will black out for 1-2 seconds occasionally. Other than that, everything works fine. It didn't bother me so much so I just let it be, although I already kept it in box now since I have changed to a new 4k monitor last month. Not too sure, if tv problem other hdmi inputs should have similar traits but all other hdmi inputs are okay. i have another tv upstairs will try with that for some time and see if it happens. Thanks
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