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 Maybank dispute, how to escalate?

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smokey
post Jun 11 2021, 02:01 PM

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QUOTE(blanket84 @ Jun 11 2021, 01:58 PM)
Then just try contact the merchant without being told.

I did kena scam once by online website. I contacted the merchant, there was no respond. After two weeks, I file a dispute to Maybank. Took them one month plus to return back the disputed amount. But then there was 0 communication in between.
*
So anyhow the monthly statement need to clear first and hope for the best later?
ticke
post Jun 11 2021, 02:03 PM

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post on their socmed platform lor
blanket84
post Jun 11 2021, 02:03 PM

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QUOTE(g00glesYYl @ Jun 11 2021, 01:56 PM)
I had been keep calling since Mar and there is no progress till now.

I cant be forever waiting right. I never submit any dispute form but just call to lodge report. now, let me submit the dispute form officially first.

i feel like the call center tai chi me only. they nvr give solution.
*
Yes. Submit the form officially first. Higher authority wouldn't layan you if you don't even try the proper channel first.

QUOTE(smokey @ Jun 11 2021, 02:01 PM)
So anyhow the monthly  statement need to clear first and hope for the best later?
*
Better clear first. They wouldn't refund on the interest charge since it isn't their fault.
TSg00glesYYl
post Jun 11 2021, 02:09 PM

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double charge from TnB.

I already pay first, so that interest would not charge.
zstan
post Jun 11 2021, 02:28 PM

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QUOTE(g00glesYYl @ Jun 11 2021, 01:56 PM)
I had been keep calling since Mar and there is no progress till now.

I cant be forever waiting right. I never submit any dispute form but just call to lodge report. now, let me submit the dispute form officially first.

i feel like the call center tai chi me only. they nvr give solution.
*
huh why u never submit report to maybank? sure won't layan lor
headhunter7
post Jun 11 2021, 02:35 PM

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