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Maybank dispute, how to escalate?
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smokey
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Jun 11 2021, 02:01 PM
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QUOTE(blanket84 @ Jun 11 2021, 01:58 PM) Then just try contact the merchant without being told. I did kena scam once by online website. I contacted the merchant, there was no respond. After two weeks, I file a dispute to Maybank. Took them one month plus to return back the disputed amount. But then there was 0 communication in between. So anyhow the monthly statement need to clear first and hope for the best later?
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ticke
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Jun 11 2021, 02:03 PM
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post on their socmed platform lor
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blanket84
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Jun 11 2021, 02:03 PM
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QUOTE(g00glesYYl @ Jun 11 2021, 01:56 PM) I had been keep calling since Mar and there is no progress till now. I cant be forever waiting right. I never submit any dispute form but just call to lodge report. now, let me submit the dispute form officially first. i feel like the call center tai chi me only. they nvr give solution. Yes. Submit the form officially first. Higher authority wouldn't layan you if you don't even try the proper channel first. QUOTE(smokey @ Jun 11 2021, 02:01 PM) So anyhow the monthly statement need to clear first and hope for the best later? Better clear first. They wouldn't refund on the interest charge since it isn't their fault.
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TSg00glesYYl
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Jun 11 2021, 02:09 PM
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double charge from TnB.
I already pay first, so that interest would not charge.
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zstan
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Jun 11 2021, 02:28 PM
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QUOTE(g00glesYYl @ Jun 11 2021, 01:56 PM) I had been keep calling since Mar and there is no progress till now. I cant be forever waiting right. I never submit any dispute form but just call to lodge report. now, let me submit the dispute form officially first. i feel like the call center tai chi me only. they nvr give solution. huh why u never submit report to maybank? sure won't layan lor
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headhunter7
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Jun 11 2021, 02:35 PM
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Bank Negara Telelink. Lepas tu they'll scramble
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