If the tenant has left, it's a simple process to just change the name back to you and move on. Regardless of what the arrears are.

If the tenant has not left, then you need to follow the full legal means of getting the tenant out. Thta's an eviction process - regardless of whose name the account is on. Nett nett - change the bill to your tenant.

If the tenant has left, it's a simple process to just change the name back to you and move on. Regardless of what the arrears are.

If the tenant has not left, then you need to follow the full legal means of getting the tenant out. Thta's an eviction process - regardless of whose name the account is on. Nett nett - change the bill to your tenant.

Need to change meter every time change name?

If meter always in landlord's name, taking meter reading (on same meter) upon moving in/out would be clear cut on bill split.

Which reminds me, i had seen rental properties with submeters within 1 apartment, as they rent room by room. any comment on that?

Since you have ONLY experience in subsale transfer, I rest my case as I accept that my dead cow aint coming back to life even if I call the vet.

BTW, if new, application is done by the developers.

This post has been edited by mini orchard: May 30 2021, 11:10 AM

nowadays there are prepaid smart meter, need to pay first then only will get electricity supply but not sure how good it is.

Chinese tenant?

Again, another lowyater who only spreads rumours without validating. Please see official booklet from TNB - https://www.tnb.com.my/assets/files/TNB_VAS...ooklet_2016.pdf


Q: Is the Landlord responsible for the bill arrears that haven’t been paid
A: No. The Tenant who has left the premises has to pay the leftover amount

Q: If a new Tenant wants to apply for an electricity supply, can TNB request him/her to pay the bill arrears that has not been settled by the old Tenant?
A: TNB cannot request the new Tenant to pay for the arrears or any amount of electricity usage that was from the old Tenant.


Both questions above from the TNB booklet. As long as you can prove ownership, even if your tenant has a big amount pending - you can change to your name with no liability on the past amount. Please read - don't simply listen to rumours and talk.

At least is not my talk.

Consumers who have first hand experienced with TNB will know.

This post has been edited by mini orchard: May 31 2021, 08:52 AM

Please ensure you get the info directly from TNB. I wrote to them - and you can too - tnbcareline@tnb.com.my . I have also asked around. Nobody has had any problem with changing the name after their tenant ran away. TNB are pretty good at it even if there is a big balance.









On Tue, 1 Jun 2021, at 10:25, tnbcareline@tnb.com.my wrote:
Salam TNB


Dear Mr.

You can proceed with change of tenancy, but for the application you needs to be made at nearest Kedai Tenaga only.


Please make sure bring tenant IC copy (Front & Back Cross for TNB use only)


If you on behalf for the tenant , please bring Authorize Letter & On behalf person IC copy & tenant IC copy (Front & Back Cross for TNB use only)


We hope the above information satisfies your concern. Please do not hesitate to contact us at 1 300 88 5454 (Account & Billing) / 15454 (Outage & Street Light) if you need further assistance regarding this matter.


Stay Home, Stay Safe, Stay Healthy


Thank you for using TNB Careline.


Best Regards,
Danial.
Social Media Unit,
TNB CareLine.





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>> Original Message ...
>> From:
>> To: tnbcareline@tnb.com.my
>> Subject: Change Account Name
>> Sent: 01/06/2021 10:03
>>
>>

Hello TNB,
>>


>>
If I have a tenant who has runaway and has a balance of about RM15k in the bill on his name, can I still change the bill to the new tenant's name? The account is tied to the person, not to the property right?
>>


>>
TNB will go after the old tenant seperately. I am not accountable for the RM 15K bill as it's on his name.
>>


>>
Please clarify.
>>


>>
Thanks
>>
Suresh


********************************************************************************************
NOTIFICATION: The personal data and other information contained in this email is confidential and only for the use of the intended recipient. If you are not the intended recipient, you must not read, copy, deliver or disclose this email to anyone. If you have received this email in error, please notify the sender immediately or call 1300 80 2323 or TNB CareLine at 1300 88 5454 and permanently delete all copies of this email. TNB disclaims all liability for any error, loss or damage arising from this email being infected by computer virus or other malicious software.
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No further comment as I said I rest my case.

I am also a landlord for many many years and CS reply can be overruled by COO.

Asking around is NOT proof of validation.

I appreciate you go all out to prove me wrong and I wish I am wrong so being a landlord solve my problem.

This post has been edited by mini orchard: Jun 1 2021, 02:06 PM

I have asked TNB and they've given an answer in writing. So I find it strange how you literally quote a LYN post and assign more validity then official comms from TNB.

All I can say is I have heated argument and bang table in TNB manager's room.

If the reply is from the CEO office, it could be different then. Maybe you like to further validate your pov.

Appreciate your help.

This post has been edited by mini orchard: Jun 1 2021, 04:33 PM

Policy is only good if people follow it or implemented accordingly.
Perhaps it was generally followed save for a few cases or due to certain TNB head want to show KPI. So it may not be so straightforward.
Anyhow if it really happen then need to rotan TNB - report to Suruhanjaya Tenaga or the relevant ministry.

TnB never and cannot force landlord to pay for tenant's arrear. They will say, let us siasat with the tenant first and we get back to you.....lol.

And the landlord can wait forever.

The keyword is 'siasat'.

This post has been edited by mini orchard: Jun 1 2021, 07:01 PM