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 SONY TV 2021 available for order

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FollowMeRogerThat
post May 16 2022, 11:36 AM

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Hi,
Has anyone experienced this, I would call it WiFi breakage issue? Please read on smile.gif

I have recently bought a 85j and it is constantly not connected to the WiFi when first turned on after a few hours being off. After doing the unplugging of power cable, wait 2mins and restarting the TV. It gets connected back then it stays connected.

But repeating this, I can say on a daily basis is getting annoying.

I mean what year already, should electronics work like that?

I'm not sure if it's an issue with my router (Asus RT-AC88U) or the TV itself.

I haven't managed to get in touch with the service center as recently quite tied up.

1. Have any of you peeps faced this issue before?
2. What would you recommend me to do? Perhaps some testing method or some solutions, that would be greatly appreciated.

Thank you.
FollowMeRogerThat
post May 16 2022, 10:02 PM

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QUOTE(tmc @ May 16 2022, 01:37 PM)
Not sure your issue is the same as mine or not, but I have experienced this WiFi disconnection issue with x85j, it is found to be due to the Sony WiFi chipset ( and other smart TVs too ) is unable to make proper connection to higher channel 5GHz WiFi.

So to solve this issue, on the WiFi router, disable the 5GHz auto channel capability and fix it to a lower channel. The lower, the better. The lower channels have higher distance coverage.
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Went to Sony shop got told to try using 2.4 as they may not be stable with 5.0ghz.

My first thought, why I need to choose lower band but ok la if need to be.. don't mind if no DC issue.

But but.. their chip so ciplak?
FollowMeRogerThat
post May 17 2022, 06:25 PM

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QUOTE(tmc @ May 17 2022, 07:49 AM)
Yes it is so ciplak. As somebody said it, they probably use an old chipset. My older phone also has problem connecting to higher band 5GHz. My newer phone has no such problem at all. 

I wonder if usb WiFi dongle works or not, it is only <50 each. We already paid a few thousand for these smart TVs, we deserve to get a good modern WiFi chipset.
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Ok. I just didn't expect... Few thousand dollars TV have issue to do with WiFi. That said my old LG didn't have this issue
I waited so long to own a Sony tv and now I have to take care of this.
Meh

 

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