hi sony gang,

I have a KD55X8000L bought back in 2018. The detail of my TV's problem and potential solution is as below:
1. last week while just watching netflix suddenly saw that the subtitles are not showing but video and sound are still on going.
2. tried to press buttons on remote but no response although TV notification light(whitelight below sony logo) blinks with every press.
3. Had to switch off TV via power switch.
4. when switch back on, the usual sony logo appears and switch to booting up android however this time screen remains black with no signs of android booting up. (backlight is on so there is still power)
5. left the TV on for another 15mins, it automatically cycles to restart to sony logo and remains the same as per Note 4 above.
6. brought the TV to PJ Sony Service center (R Logic Customer Care Services Sdn Bhd , same building as the one academy), service center said that it is due to Motherboard need to be replaced however model of TV and parts are already obsolete hence no replacement can be done.

potential solution:
1. the easiest is to purchase a TV from SenQ/Senheng to get the trade in cashback and get either LG or (if i'm feeling lucky) another sony.
2. i got in contact with a freelance TV repairer quotes RM2xx for pick up and diagnose/troubleshoot, will only quote price of repair after knowing the problem.
3. bring it to recycling center and just be done with it.

would like to hear comments from users here .

seems like the TV brands services knew your sweet spot for deciding between buying new and fixing.(<RM2500)

i'm in dilemma for a 5 year old Sony KD55X8000E that is unable to boot into Android and sony unable to replace motherboard due to obsolete part.

On another note, if budget is a problem and a foreseeable future that a similar case may happened again, maybe fixing it might be a better choice or getting a cheaper TV which doesn't break the bank and heart too much if it spoils.

Hope it helps