my experience so far with unifi
1) cable broken between tiang n the black box (~15m) (cause? monkey), unifi come and replace cable between tiang to wall (~10m), then splice it. FOC
2) cable broken again, same reason as (1), unifi come and replace the same length again, same process. FOC
3) same reason as above, this time replace whole length, with extra few meter. FOC
every time FOC because its before the black box.