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 AOC monitors after sale service s*cks?

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TSRootOfJesse
post Mar 9 2021, 07:56 PM, updated 5y ago

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Hi /K,

I Just bought a new monitor but it came with 4 dead pixels. Asked for RMA but according to shop, minimum is 7 dead pixels for RMA.

AOC malaysia's website/fb totally silent on the number of pixels for RMA and only reply my message once, few days ago. Didn't reply my query since.

Thinking whether I should just return the monitor and buy another brand, asus or acer.

Just becareful with this company. *#$&
TSRootOfJesse
post Mar 9 2021, 08:02 PM

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QUOTE(PJng @ Mar 9 2021, 07:59 PM)
What? 7 pixel only can
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Not 7, more than 7. Wtf right.

QUOTE(caksz @ Mar 9 2021, 08:00 PM)
Claim it 's already got to 7 then RMA
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Mine has 3 dead pixels, warranty claim if 8 pixels and above.
TSRootOfJesse
post Mar 9 2021, 10:39 PM

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QUOTE(tvcat @ Mar 9 2021, 08:29 PM)
dia beli kat EU pun tak dapat claim, min 5 dead pixel lol
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For full black pixel, the acceptable quantity is 1. Sub black pixel is 5.

QUOTE(cmk96 @ Mar 9 2021, 10:03 PM)
that's why better buy at computer shop.

can test it out on the spot.
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True. This seller didn't even check for dead pixel before delivery even though requested. That's what I can deduce after chatting with them.
TSRootOfJesse
post Mar 9 2021, 11:49 PM

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QUOTE(Namelessone1973 @ Mar 9 2021, 11:11 PM)
Actually where is AOC service center. My monitor dies last year during MCO and until now I don’t know where to send for repair.
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No idea bro. Even their official facebook page ignored me totally.. didn't even verify how many number of dead pixel required for RMA..sigh

QUOTE(Namelessone1973 @ Mar 9 2021, 11:35 PM)
Wow so far away. Anything at Lowyat Plaza?

AOC really lousy quality monitor. Last only about 1+ year and suddenly no power. My other Philips monitor already close to 5 years with no problems at all.
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Dang...quite scary to hear this...my dell monitor have been loyal to me for 8 years now..

QUOTE(party @ Mar 9 2021, 11:38 PM)
How do u guys check dead pixel. I cant even notice different. 1 dead pixel also realise
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Google dead pixel tester, then u have look closely
TSRootOfJesse
post Mar 9 2021, 11:51 PM

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QUOTE(monkeybar @ Mar 9 2021, 11:47 PM)
AOC???
i already BAN Since 7years ago.
monitor got warranty 3years but
in 3years RMA 6times!
even there come home and pickup,
after repair send back...
i oso feel y this product so suck....
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Holycrap.. that's insane!

Are you serious bro?

QUOTE(apecorp @ Mar 9 2021, 11:49 PM)
May i know wat AOC model TS bought? I just ordered a AOC 24G2.
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Same model bro...sigh
TSRootOfJesse
post Mar 9 2021, 11:53 PM

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QUOTE(herojack41 @ Mar 9 2021, 11:51 PM)
siapa panggil you cheapskate buy cheap brand.

ada LG, ada asus , ada acer tak nak.

pi beli AOC.
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This model have excellent reviews in YT and it's not cheap also..price comparable to asus. In this case, Acer is cheaper than AOC.
TSRootOfJesse
post Mar 10 2021, 12:00 AM

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QUOTE(ihavenoidea @ Mar 9 2021, 11:56 PM)
Short or long term review?
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1 year? It's a new model.
TSRootOfJesse
post Mar 10 2021, 01:14 PM

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QUOTE(monkeybar @ Mar 10 2021, 12:00 AM)
AOC Razor 23 inci... white colour. last time rm599.00
now the screen center got coklat colour keep growing big...
i still keep the monitor even warranty habis.... dah rosak...
AOC colour cantik but keep rosak.... haix....
now i stick with ACER or Samsung!
AOC Crap! vmad.gif
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QUOTE(Namelessone1973 @ Mar 10 2021, 10:11 AM)
Mine is an office monitor as I don't use for gaming. Purely to do work for viewing words or excel files. Model is E2770SH.

It died on me last year when I need it the most during MCO. Until now I have not sent for repair as their service center is in Klang.

It only lasted about a year and half. Don't know what happened but totally no power at all.

If their normal office model also can kaput so fast, I really no confidence with their gaming monitors.
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OMG.. both of you can be good friends now

QUOTE(apecorp @ Mar 10 2021, 12:10 AM)
Wadepak?!! Y now only u cr8 this thread? No mood liao...
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Welcome to the club rclxms.gif

 

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