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 AOC monitors after sale service s*cks?

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TSRootOfJesse
post Mar 9 2021, 07:56 PM, updated 5y ago

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Hi /K,

I Just bought a new monitor but it came with 4 dead pixels. Asked for RMA but according to shop, minimum is 7 dead pixels for RMA.

AOC malaysia's website/fb totally silent on the number of pixels for RMA and only reply my message once, few days ago. Didn't reply my query since.

Thinking whether I should just return the monitor and buy another brand, asus or acer.

Just becareful with this company. *#$&
ken431256
post Mar 9 2021, 07:58 PM

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i rather buy apple stand
PJng
post Mar 9 2021, 07:59 PM

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What? 7 pixel only can
caksz
post Mar 9 2021, 08:00 PM

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Claim it 's already got to 7 then RMA
pretty23
post Mar 9 2021, 08:01 PM

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monitor direct buy from DELL enough.
TSRootOfJesse
post Mar 9 2021, 08:02 PM

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QUOTE(PJng @ Mar 9 2021, 07:59 PM)
What? 7 pixel only can
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Not 7, more than 7. Wtf right.

QUOTE(caksz @ Mar 9 2021, 08:00 PM)
Claim it 's already got to 7 then RMA
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Mine has 3 dead pixels, warranty claim if 8 pixels and above.
soonwai
post Mar 9 2021, 08:04 PM


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QUOTE(RootOfJesse @ Mar 9 2021, 07:56 PM)
Hi /K,

I Just bought a new monitor but it came with 4 dead pixels. Asked for RMA but according to shop, minimum is 7 dead pixels for RMA.

AOC malaysia's website/fb totally silent on the number of pixels for RMA and only reply my message once, few days ago. Didn't reply my query since.

Thinking whether I should just return the monitor and buy another brand, asus or acer.

Just becareful with this company. *#$&
*
EU
https://eu.aoc.com/en/warranty-information
AU
http://www.aocmonitorap.com/files/warranty...cy_ANZ_0317.pdf

MY takde.
ray148
post Mar 9 2021, 08:08 PM

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The hell? Got minimum pixel count for warranty? What a scam.
kyogre
post Mar 9 2021, 08:19 PM

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attach also kpdnhep report then see got working or not
SinzChan
post Mar 9 2021, 08:20 PM

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i recently bought one acer monitor oso, 1 dead pixel at the middle. cannot rma. instant sad.
fridel
post Mar 9 2021, 08:23 PM

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QUOTE(RootOfJesse @ Mar 9 2021, 07:56 PM)
Hi /K,

I Just bought a new monitor but it came with 4 dead pixels. Asked for RMA but according to shop, minimum is 7 dead pixels for RMA.

AOC malaysia's website/fb totally silent on the number of pixels for RMA and only reply my message once, few days ago. Didn't reply my query since.

Thinking whether I should just return the monitor and buy another brand, asus or acer.

Just becareful with this company. *#$&
*
I offer 300
tvcat
post Mar 9 2021, 08:29 PM

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QUOTE(soonwai @ Mar 9 2021, 08:04 PM)
dia beli kat EU pun tak dapat claim, min 5 dead pixel lol
soonwai
post Mar 9 2021, 08:34 PM


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QUOTE(tvcat @ Mar 9 2021, 08:29 PM)
dia beli kat EU pun tak dapat claim, min 5 dead pixel lol
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That's for dead pixels that develop over time while in warranty. There's usually another criteria for dead pixels on a brand new monitor. Viewsonic, for example, is 2 pixels, 1-to-1 exchange within 7 days. Apple is 1 pixel anytime while in warranty but they'll only replace it once.
SUSdadah
post Mar 9 2021, 08:36 PM

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damn hate u pixel
tvcat
post Mar 9 2021, 08:42 PM

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QUOTE(soonwai @ Mar 9 2021, 08:34 PM)
That's for dead pixels that develop over time while in warranty. There's usually another criteria for dead pixels on a brand new monitor. Viewsonic, for example, is 2 pixels, 1-to-1 exchange within 7 days. Apple is 1 pixel anytime while in warranty but they'll only replace it once.
*
tapi dia beli AOC, i didnt read anything like that is the link
Apple no need say la, u pay so much
soonwai
post Mar 9 2021, 09:41 PM


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QUOTE(tvcat @ Mar 9 2021, 08:42 PM)
tapi dia beli AOC, i didnt read anything like that is the link
Apple no need say la, u pay so much
*
He bought AOC is correct. The links are for AOC. I didn't read it though.
red4900
post Mar 9 2021, 09:53 PM

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Wow first time heard monitor warranty cover has minimum dead pixel
jmas
post Mar 9 2021, 10:02 PM

I can edit title???
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QUOTE(red4900 @ Mar 9 2021, 09:53 PM)
Wow first time heard monitor warranty cover has minimum dead pixel
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tot its quite usual monitor warranty for dead pixel will state the minimum?
at least most major brand I saw got state minimum
cmk96
post Mar 9 2021, 10:03 PM

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that's why better buy at computer shop.

can test it out on the spot.


SUSEfalex
post Mar 9 2021, 10:04 PM

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Any guide to create more dead pixel?

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