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AOC monitors after sale service s*cks?
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TSRootOfJesse
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Mar 9 2021, 07:56 PM, updated 5y ago
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Getting Started

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Hi /K,
I Just bought a new monitor but it came with 4 dead pixels. Asked for RMA but according to shop, minimum is 7 dead pixels for RMA.
AOC malaysia's website/fb totally silent on the number of pixels for RMA and only reply my message once, few days ago. Didn't reply my query since.
Thinking whether I should just return the monitor and buy another brand, asus or acer.
Just becareful with this company. *#$&
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ken431256
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Mar 9 2021, 07:58 PM
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Getting Started

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i rather buy apple stand
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PJng
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Mar 9 2021, 07:59 PM
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What? 7 pixel only can
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caksz
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Mar 9 2021, 08:00 PM
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New Member
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Claim it 's already got to 7 then RMA
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pretty23
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Mar 9 2021, 08:01 PM
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monitor direct buy from DELL enough.
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TSRootOfJesse
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Mar 9 2021, 08:02 PM
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Getting Started

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QUOTE(PJng @ Mar 9 2021, 07:59 PM) Not 7, more than 7. Wtf right. QUOTE(caksz @ Mar 9 2021, 08:00 PM) Claim it 's already got to 7 then RMA Mine has 3 dead pixels, warranty claim if 8 pixels and above.
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soonwai
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Mar 9 2021, 08:04 PM
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QUOTE(RootOfJesse @ Mar 9 2021, 07:56 PM) Hi /K, I Just bought a new monitor but it came with 4 dead pixels. Asked for RMA but according to shop, minimum is 7 dead pixels for RMA. AOC malaysia's website/fb totally silent on the number of pixels for RMA and only reply my message once, few days ago. Didn't reply my query since. Thinking whether I should just return the monitor and buy another brand, asus or acer. Just becareful with this company. *#$& EU https://eu.aoc.com/en/warranty-informationAU http://www.aocmonitorap.com/files/warranty...cy_ANZ_0317.pdfMY takde.
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ray148
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Mar 9 2021, 08:08 PM
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The hell? Got minimum pixel count for warranty? What a scam.
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kyogre
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Mar 9 2021, 08:19 PM
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Getting Started

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attach also kpdnhep report then see got working or not
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SinzChan
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Mar 9 2021, 08:20 PM
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Getting Started

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i recently bought one acer monitor oso, 1 dead pixel at the middle. cannot rma. instant sad.
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fridel
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Mar 9 2021, 08:23 PM
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QUOTE(RootOfJesse @ Mar 9 2021, 07:56 PM) Hi /K, I Just bought a new monitor but it came with 4 dead pixels. Asked for RMA but according to shop, minimum is 7 dead pixels for RMA. AOC malaysia's website/fb totally silent on the number of pixels for RMA and only reply my message once, few days ago. Didn't reply my query since. Thinking whether I should just return the monitor and buy another brand, asus or acer. Just becareful with this company. *#$& I offer 300
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tvcat
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Mar 9 2021, 08:29 PM
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QUOTE(soonwai @ Mar 9 2021, 08:04 PM) dia beli kat EU pun tak dapat claim, min 5 dead pixel lol
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soonwai
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Mar 9 2021, 08:34 PM
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QUOTE(tvcat @ Mar 9 2021, 08:29 PM) dia beli kat EU pun tak dapat claim, min 5 dead pixel lol That's for dead pixels that develop over time while in warranty. There's usually another criteria for dead pixels on a brand new monitor. Viewsonic, for example, is 2 pixels, 1-to-1 exchange within 7 days. Apple is 1 pixel anytime while in warranty but they'll only replace it once.
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SUSdadah
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Mar 9 2021, 08:36 PM
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Getting Started

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damn hate u pixel
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tvcat
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Mar 9 2021, 08:42 PM
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QUOTE(soonwai @ Mar 9 2021, 08:34 PM) That's for dead pixels that develop over time while in warranty. There's usually another criteria for dead pixels on a brand new monitor. Viewsonic, for example, is 2 pixels, 1-to-1 exchange within 7 days. Apple is 1 pixel anytime while in warranty but they'll only replace it once. tapi dia beli AOC, i didnt read anything like that is the link Apple no need say la, u pay so much
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soonwai
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Mar 9 2021, 09:41 PM
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QUOTE(tvcat @ Mar 9 2021, 08:42 PM) tapi dia beli AOC, i didnt read anything like that is the link Apple no need say la, u pay so much He bought AOC is correct. The links are for AOC. I didn't read it though.
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red4900
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Mar 9 2021, 09:53 PM
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Wow first time heard monitor warranty cover has minimum dead pixel
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jmas
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Mar 9 2021, 10:02 PM
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QUOTE(red4900 @ Mar 9 2021, 09:53 PM) Wow first time heard monitor warranty cover has minimum dead pixel tot its quite usual monitor warranty for dead pixel will state the minimum? at least most major brand I saw got state minimum
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cmk96
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Mar 9 2021, 10:03 PM
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that's why better buy at computer shop.
can test it out on the spot.
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SUSEfalex
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Mar 9 2021, 10:04 PM
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Any guide to create more dead pixel?
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