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 ILLEGEAR LAPTOP, RMA UPDATED (Successful) 10/3 > TBU

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mcdonald13
post Mar 3 2021, 10:36 AM

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From: Penang



most probably hardware issue if the problem keep coming back,
if they do not wish to help you claim warranty,
kindly go to tribunal as per others said
mcdonald13
post Mar 3 2021, 10:44 AM

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From: Penang



QUOTE(Gentleman_League @ Mar 3 2021, 10:42 AM)
Tried everything, ask for refund ask for 1 to 1 exchange (no avail)

they insist on my Laptop had issue

this is what they replied me since the last time i had send in rclxub.gif

user posted image
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lol that reply,
such bad after service.
mcdonald13
post Mar 3 2021, 10:51 AM

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Joined: Nov 2012
From: Penang



QUOTE(Mixo Mania @ Mar 3 2021, 10:48 AM)
Let me just tell you that you're not the first.

Their "official" thread always got post kena delete one when someone complain about them. Ask you settle outside. Somore got one "higher up" mention if the situation resolve they should delete the past complain and not bring it up.

What you're experiencing now is a result of years of sweeping stuff under the carpet and customer unwillingness to lodge official complain coz they "don't want chaos".

That's why they can happily send you message like this. If Dell, Lenovo, ASUS official CS send u these message confirm their brand hailat dy.
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agreed, those brand after service at least better than this so call what? illegal? shocking.gif

lol
mcdonald13
post Mar 4 2021, 11:09 AM

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up, waiting for update

 

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