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ILLEGEAR LAPTOP, RMA UPDATED (Successful) 10/3 > TBU
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funnyTONE
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 Mar 3 2021, 10:48 AM
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QUOTE(Ichibanichi @ Mar 3 2021, 10:34 AM) Don't allow??? OK...lets go the harsh way tell them you want refund as the goods is not working as per your expectation. If they don't refund, report your case to small tribunal claim. The judge will happily side with you. Remember safekeep all related documents and receipts. Everyone is telling you just fight for your rights. Illegear is pushing the responsibility on customer. So you need to take it to tribunal claims. Just pay RM5 and let them do the job for you. Do this if you want proper service. |
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funnyTONE
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Mar 3 2021, 11:39 AM
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QUOTE(Ichibanichi @ Mar 3 2021, 10:54 AM) Aiya..... your message is for TS or replying my post TS already in stress Don't make him/her more confuse lar I'm quoting you as addon to your relevant post. So hopefully TS will take note. Back in 2019 when I was surverying a good gaming laptop, Illegear was among the top choices. But eventually, I went with Lenovo as they offer more free gifts and better price. Illegear only offer 'free' 16gb ram upgrade. What, they think 8GB is the standard for gaming laptop issit?  Thank god I made the right choice and dodged a bullet. |
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funnyTONE
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Mar 3 2021, 12:19 PM
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QUOTE(DValentine @ Mar 3 2021, 11:55 AM) but now leloumo also haram la the delivery date u customize all and see the date wadapaq haram 8 weeks  this one can't be helped. I guess its stock problem is worldwide. I already cancelled my ThinkPad order after 1 months of no progress. Although they did offer me 7% rebate if I stick with the order and willing to wait. |
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funnyTONE
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Mar 3 2021, 03:54 PM
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QUOTE(Gentleman_League @ Mar 3 2021, 01:45 PM) I’m already given a lot of time, sending more then 4-5times by courier. I’m did patiently waited them to diagnosed and I did not rushed them to return I gave them time to check. Patiently . If I give them one last chance , they will return as the old excuses “pc is working perfectly afte ddu cleaning and install driver” problem did solved on the spot, but problem came again after sent it back to me. I understand they did cleaning my GPU and re-install it back, but in the future I have to do it again and again when the problem came? They are solving the problem but not the where does the problem came from. Just go and make the report. At least it will allow you the experience of exercising your customer's right. In the future, you'll know what to do if another business is treating to like dirt without going through them too many times. And yes, you can simply withdraw your report at any given time through the portal too. |
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funnyTONE
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Mar 6 2021, 05:07 PM
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QUOTE(xcxa23 @ Mar 6 2021, 04:55 PM) Wow.. I thought I was unlucky My case is during warranty period, gpu kaput asked for RMA. Then RMA liao, after few months, kaput again but since warranty finish cannot bising anymore Now using intel graphics Looks like won't be buying from them Once bitten, twice shy. |
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