Hi, is any one that facing problem with this water heater? May i know what to do when the pump cant on? CIS-E7888AP Instant Shower? This already happen to few of the heater that i had... really regrets that buying this brand of product. Hope that get helps from someone. thanks.

Their service really bad as even i ask for manual, they cant even provide a manual and there is no way to complaint as no one even reply me even alrready complain to Pensonic HQ really bad service and can any one let me know how to do this.. .

is true.. .is really cap parang brand... dont ever buy cornell brand

not choose by me.. but the lousy renovations package that include by a renovation company called Core HOME. Lousy service and given lots of cheap stuff and paying a high price for the renovations. Now almost every water heater in the house using Cornell having the problem and no warranty and leave all the problem to the owner...

Yes, owned by Pensonic... create another brand to capture market.. but service really teruk... never buy from this brand any more... . i had call up to ask for service then from johor jaya branch... call then ask you to call main branch kl.. the "I" customer services ladies then reply if only getting the spare parts also need to wait for Penang headoffice to ship the item to KL about 2-3 weeks.. then kl ship to johor .. .1 weeks... .then 1 months later only can get the parts from the service center.... .walauyeh... really "effective" company.... ...I already dont know what to do about this CORNELL or PENSONIC... is this how they run a company..... no no to me again buying their product.... .too much problem and not easy to get spare parts even you want to ask technician around to repair....

Already many salt given... they just push hard to sell their renovations package and the quality of the item given is really problematic after 1 years.. bad services and many problem from the company.. they r group of ppl that cheating ppl surround the property ... end up.. all $$ given back to them for what they so called cash back from property... so beware on this. Just be more careful with those call property guru... .big big trap given by those so called gurus... invest wisely.. .and dont simply trust any guru except your ownselves... if gurus is really good.. then wont ask ppl to paid for high educations fees which is their major income and not the other way rounds to get the property by themselve and slowly build it ups...my experiences tells..