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 Samsung Galaxy S20 (FE) | S20+ | S20 Ultra 5G V3, 2024 RiP the covid legend device

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TSskylinelover
post Feb 20 2022, 03:20 PM

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QUOTE(milkified @ Feb 19 2022, 06:16 PM)
Too late dy. Lucky I managed to do backup before the phone died completely.
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S22 bound? hmm.gif icon_idea.gif
milkified
post Feb 20 2022, 03:46 PM

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QUOTE(skylinelover @ Feb 20 2022, 03:20 PM)
S22 bound? hmm.gif icon_idea.gif
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Yes so happen I pre-ordered before the phone died. But now not very confident with S22U ler lol. Want to cancel also cannot.

I'm supposed to pass my S20U to my spouse so still need to fix it. Will lodge a report. Really unacceptable to me cause not misuse on my part and I see so many similar complaints online.

My Note 8 on the other hand still going strong hahaha.

kevintth
post Feb 21 2022, 09:16 PM

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I am curious how many users here got the s20 white / screen issue? I see fb group got many ppl reported recently including note 20 series.

To replace a screen now also no stock, RM955!

This post has been edited by kevintth: Feb 21 2022, 09:17 PM
milkified
post Feb 22 2022, 12:52 AM

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QUOTE(kevintth @ Feb 21 2022, 09:16 PM)
I am curious how many users here got the s20 white / screen issue? I see fb group got many ppl reported recently including note 20 series.

To replace a screen now also no stock,  RM955!
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Which FB group? Mind to share?
kevintth
post Feb 22 2022, 09:24 AM

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QUOTE(milkified @ Feb 22 2022, 12:52 AM)
Which FB group? Mind to share?
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A samsung Chinese group
https://www.facebook.com/groups/652028011662190/


TSskylinelover
post Feb 22 2022, 10:42 AM

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Too bad

Maybe really is time change new phone

laugh.gif laugh.gif
milkified
post Feb 22 2022, 08:46 PM

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QUOTE(kevintth @ Feb 22 2022, 09:24 AM)
Aiya can't read lol. Gathering evidence now.
kevintth
post Feb 23 2022, 08:48 AM

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QUOTE(milkified @ Feb 22 2022, 08:46 PM)
Aiya can't read lol. Gathering evidence now.
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What evidence you are looking for? I've attached here with few photos of defected screen from FB (mostly S20+, got one is Note 20U).
» Click to show Spoiler - click again to hide... «


And here is my personal experience with this S20+ LCD problem (White screen). You can see alot of this problem on Youtube.
Samsung after sales service is not friendly either.

To send for repair, I've been all these 5 authorised Samsung service centers (Setia City Mall, I-City, 1U, Sunway Pyramid, Pavilion) to just check for the LCD stock because call their line nobody pick up, and no system can check which branch got the LCD stock.

Then one of the branch told me, they had ordered since a month ago even warehouse itself also got no LCD stock for S20+.
So no choice, then I have to send it back to Sen Heng to repair since still under their extended warranty but the screen was told not original from Samsung and no more water resistant once repaired by them.

Even S22 Ultra new phone also recently reported got problem.
https://www.tomsguide.com/news/samsung-gala...a-major-problem

TSEyeCare
post Feb 23 2022, 09:12 AM

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I am having the same screen problem with my S20U. The screen suddenly appear green and white when I am charging it. The magical part is it manage to get back to normal when I charge it after few days. When I restart the phone it gets back to the green and white screen.
apecx92
post Feb 23 2022, 10:08 AM

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QUOTE(TSEyeCare @ Feb 23 2022, 09:12 AM)
I am having the same screen problem with my S20U. The screen suddenly appear green and white when I am charging it. The magical part is it manage to get back to normal when I charge it after few days. When I restart the phone it gets back to the green and white screen.
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What Android version you using? 12 or 11? it seem more and more people are having this issue.

promises 3/4 year software update, less than 2 year phone already start problem. sweat.gif
PJng
post Feb 23 2022, 10:17 AM

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Again say same thing, always see only high end phone got screen problem, rarely hear samsung midrange and low end got screen problem
Last is s20fe right, touch screen problem
TSskylinelover
post Feb 23 2022, 02:42 PM

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QUOTE(apecx92 @ Feb 23 2022, 10:08 AM)
What Android version you using? 12 or 11? it seem more and more people are having this issue.

promises 3/4 year software update, less than 2 year phone already start problem.  sweat.gif
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Haha buy when 50% discount bah like me

$1400 s20u buy already when $700 hahahaha
metalfire
post Feb 26 2022, 11:44 AM

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QUOTE(PJng @ Feb 23 2022, 10:17 AM)
Again say same thing, always see only high end phone got screen problem, rarely hear samsung midrange and low end got screen problem
Last is s20fe right, touch screen problem
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hope s20fe screen no problem sweat.gif sweat.gif
foxtrotmike
post Feb 26 2022, 08:13 PM

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My S20+ suffered the green/white screen of death this morning. It just happened suddenly with no symptoms like flickering or green lines on the screen. My phone is just a few days away before its 2nd anniversary.Attached Image

Side note: the back panel also came off weeks before the screen gone dead. I never dropped my phone, submerged in water or overheat it.Attached Image

I'm just going to get a new phone instead of trying to fix it. I'm looking into getting an S22+ but I'm hesitant since the S22 Ultra also having display issues right now.
milkified
post Feb 26 2022, 10:57 PM

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QUOTE(foxtrotmike @ Feb 26 2022, 08:13 PM)
My S20+ suffered the green/white screen of death this morning. It just happened suddenly with no symptoms like flickering or green lines on the screen. My phone is just a few days away before its 2nd anniversary.Attached Image

Side note: the back panel also came off weeks before the screen gone dead. I never dropped my phone, submerged in water or overheat it.Attached Image

I'm just going to get a new phone instead of trying to fix it. I'm looking into getting an S22+ but I'm hesitant since the S22 Ultra also having display issues right now.
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You can try lodge a report at service centre to escalate and see if they offer waiver or discount.

I read that the issue with S22U is specific to Exynos variant though. Praying hard that S22U will be better than S20U.

Horrible quality and QC... and seems to affect quite a few models.
TSskylinelover
post Feb 27 2022, 10:05 AM

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QUOTE(foxtrotmike @ Feb 26 2022, 08:13 PM)
My S20+ suffered the green/white screen of death this morning. It just happened suddenly with no symptoms like flickering or green lines on the screen. My phone is just a few days away before its 2nd anniversary.Attached Image

Side note: the back panel also came off weeks before the screen gone dead. I never dropped my phone, submerged in water or overheat it.Attached Image

I'm just going to get a new phone instead of trying to fix it. I'm looking into getting an S22+ but I'm hesitant since the S22 Ultra also having display issues right now.
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Just get 22+.

Exynos only got problem. Snapdragon dont.

I can vouch from my 365 days old snapdragon 20 ultra. Haha.
apecx92
post Feb 27 2022, 01:16 PM

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finally my display turn to green/white. cannot fix anymore. cry.gif

offering 3 year of software update. not even 2 year phone already problem. doh.gif
milkified
post Feb 27 2022, 01:47 PM

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QUOTE(apecx92 @ Feb 27 2022, 01:16 PM)
finally my display turn to green/white. cannot fix anymore.  cry.gif

offering 3 year of software update. not even 2 year phone already problem.  doh.gif
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So you plan to buy new phone?

So many similar cases yet they say it's our problem. 😅
apecx92
post Feb 27 2022, 02:23 PM

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QUOTE(milkified @ Feb 27 2022, 01:47 PM)
So you plan to buy new phone?

So many similar cases yet they say it's our problem. 😅
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not sure, still in a state of disbelief that my phone display dead.

This is how they make extra money by giving us a low lifespan display.
TSskylinelover
post Feb 27 2022, 05:42 PM

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so sorry 2 hear that alamak😅

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