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TSironman16
post Feb 9 2021, 03:24 PM

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QUOTE(xander83 @ Feb 9 2021, 02:28 PM)
THe problems is this app has not been tested properly and then they decided to roll out to onboard more customers into the funds due to pandemic and more financial services are going to contactless on trends now

From the looks on it, they are gonna take at least a year to roll out they kinks in it

Even with Versa, it is not perfect in terms of transaction order but however it is overall still 95% still functional as compared to plus platform which is horrible  doh.gif
*
Yalo.

When they launch last year, they only for target invited ppl, i think is i access customer.

They should open to all customers to test.
If they accept my application last, they got extra 2 month to figure out.

Reject iFast customer like shutting down one door oledi.
TSironman16
post Feb 9 2021, 04:39 PM

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QUOTE(xander83 @ Feb 9 2021, 03:30 PM)
The biggest mistake was that their target market now is retail which is more customer demanding as compared to most in i access who doesn’t give a damn as long as making money on paper statements

1stly they should bloody shut the music as it doesn’t suit any appetite to invest as it is bloody annoying just like those watching K culture on loud hailers doh.gif
*
πŸ‘
TSironman16
post Feb 10 2021, 09:06 AM

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QUOTE(!@#$%^ @ Feb 10 2021, 02:56 AM)
so in conclusion u got new account or not? bought or not? haha
*
Ya, different sub accounts appear, i did buy the fund n finally appear but can't top up subsequently.
They still work on it. 😡😡😡
TSironman16
post Feb 10 2021, 10:16 AM

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QUOTE(kidmad @ Feb 10 2021, 09:38 AM)
i see i see. sorry not aware of them cause i've only been placing my money in FSMOne with few of their portfolio management.
*
Investor of fsm that invest with Allocate plus will facing problems, others is ok
TSironman16
post Feb 10 2021, 01:31 PM

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QUOTE(kidmad @ Feb 10 2021, 01:23 PM)
May i know what's allocate plus?
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Apps by affin hwang
I think worth for long term.
Now 0% sales charge in February.
Normal is 1% equity, 0.75% balance fund n 0.5% for FI

Minimum is rm50 or 100, combo is 500.

This post has been edited by ironman16: Feb 10 2021, 01:33 PM
TSironman16
post Feb 10 2021, 03:20 PM

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QUOTE(xander83 @ Feb 10 2021, 03:17 PM)
That’s the worse problem to happen  doh.gif
*
Bcoz allocate plus mention my account partially complete but I access oledi complete 😡
TSironman16
post Feb 10 2021, 03:33 PM

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QUOTE(xander83 @ Feb 10 2021, 03:27 PM)
How can it be? AHAM just use plus a transactional app while linking I access for just statement and transactional details

Seriously they should just shut this app and back to drawing board because it is horrible to have seen thousands getting affected
*
How I know, I'm just investor 😡😡😡
TSironman16
post Feb 10 2021, 05:52 PM

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Finally, Cs call again n help me manually update the info that missing in the apps. Hope tomorrow will be free of problems
TSironman16
post Feb 10 2021, 08:32 PM

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QUOTE(xander83 @ Feb 10 2021, 08:22 PM)
Early CNY angpow for you  rclxms.gif
*
Hope so, harap esok can top up liao.
TSironman16
post Feb 11 2021, 04:59 PM

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QUOTE(no6 @ Feb 11 2021, 01:23 PM)
may i know where to check for these sales promotion ?

am confused which url should login for i access

https://iaccess.affinhwangam.com/
or
https://i-access.affinhwangam.com/
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i use this
https://i-access.affinhwangam.com/selector

i ask the CS about the promo info n sales charge
TSironman16
post Feb 11 2021, 05:00 PM

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QUOTE(!@#$%^ @ Feb 11 2021, 03:10 PM)
new app update, but annoying music still there
*
rclxms.gif hope can solve my problem.....whole day biz washing, washing, washing only icon_question.gif icon_question.gif
TSironman16
post Feb 12 2021, 11:55 AM

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QUOTE(no6 @ Feb 11 2021, 01:23 PM)
may i know where to check for these sales promotion ?

am confused which url should login for i access

https://iaccess.affinhwangam.com/
or
https://i-access.affinhwangam.com/
*
QUOTE(!@#$%^ @ Feb 11 2021, 05:15 PM)
i used the first
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https://iaccess.affinhwangam.com/ >>>> seen like this one can top up my existing fund..... sweat.gif
i just try top up n it sucess , but my allocate plus apps still pending mode.....cant top up any fund doh.gif
TSironman16
post Feb 12 2021, 12:43 PM

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QUOTE(!@#$%^ @ Feb 12 2021, 11:59 AM)
at least u have a workable account d. mine still haven't process, 5 working days for an account to be created according to some here. so in the meantime, i just wait.
*
but i cant purchase any new fund.....just top up existing fund only ... doh.gif
TSironman16
post Feb 15 2021, 06:26 PM

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finally my account is settle completely......
this morning i try still doh.gif

just now receive a call from my "special" CS (i think she always follow up my complaint thumbsup.gif ), ask me try again.

YES !!! rclxm9.gif

finally i can top up n purchase new fund without any problem (but i try until steps TAC n i receive the TAC oso)

seen oledi beyond cut off time, so i just cancel the transaction...

tomorrow will try again, tonight kasi fikir dulu wanna take which fund .... cool2.gif

after that baru i try their sell/switch function.....

i oso do ask CS , she said https://iaccess.affinhwangam.com/ is the latest n new i Access that collaborate with Allocate Plus.

the old I access https://i-access.affinhwangam.com/selector oso still functioning bcoz some investor prefer old one...

but i personally like the new one bcoz can buy/sell/switch with web (i didnt try it whistling.gif , u ppl can try) and i dun have such function in old i access

but remember, sales charge for apps is different with web .... whistling.gif
TSironman16
post Feb 15 2021, 06:57 PM

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QUOTE(!@#$%^ @ Feb 15 2021, 06:48 PM)
untungla. mine still doesn't appear anywhere, not even processing. hopefully manually creating. is the CS named yasmin?
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Ya. Ini Cs kasi πŸ‘πŸ‘πŸ‘
Just need some times Bcoz technical punya problems she can't solve 😁
I think she follow up almost all my problem

This post has been edited by ironman16: Feb 15 2021, 06:58 PM
TSironman16
post Feb 15 2021, 07:15 PM

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QUOTE(!@#$%^ @ Feb 15 2021, 07:14 PM)
ok bro. then she should know what to do if i face the same problem. haha
*
biggrin.gif should b experience oso brows.gif
TSironman16
post Feb 16 2021, 11:18 AM

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Today activity.

I purchase 2 new fund.
First fund purchase with PBe, just lagging during payment stage. But able to complete all the process successfully.

Seconds I purchase with HL, transaction stuck after key in TAC. I recheck my bank account, money been deducted but my allocate plus not reflected about this transaction, even email oso no. I whatapps CS, but no reply.
After 10 minutes, receiving email that affin received my money but still waiting second email that mention the fund that i purchase.
Not a good start for today πŸ˜…
TSironman16
post Feb 16 2021, 11:29 AM

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QUOTE(thecurious @ Feb 16 2021, 11:24 AM)
Cs busy solving everyone else geh problem hahaha.
Yours at least working already. Sort of.
*
😁😁😁πŸ’ͺπŸ’ͺπŸ’ͺ
TSironman16
post Feb 16 2021, 08:51 PM

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QUOTE(!@#$%^ @ Feb 16 2021, 08:48 PM)
i'm at this stage now. 3 working days after making purchase, i follow up. got a call that info incomplete, and require some info + IC to open account.  doh.gif
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Nvm, so close oledi. May b this week settle 😁
TSironman16
post Feb 17 2021, 01:20 PM

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QUOTE(Black Panda @ Feb 17 2021, 01:09 PM)
Hello hello.. nice to see this tread.. i have existing i-access account with Affin and now with the app, everything just becomes so easy... and not forgetting the 0% sales charge promo.. haha
lucky me that I have no issue with transacting just that the loading time for the app a bit slow... and the music.. OMG... so weird...

I hope they can introduce auto-debit feature soon, then i can just do regular savings...
*
Existing customer of i Access is smooth , only those fsm customer that wish to transact with Allocate Plus will facing several issue.....but at least now my issue oledi solve.... cool2.gif

i oso do feedback to CS , at least come out with the button that i can switch off the music is enough oledi.

i oso wish to get some fund that i cant get from fsm , at least got a bit different....honestly the allocate plus sales charge seen competitive to me..... rclxms.gif

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