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 RHB Bank applied for credit card w/o my knowledge!

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Human Nature
post Jan 14 2021, 07:30 PM

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QUOTE(contestchris @ Jan 14 2021, 01:49 PM)
I applied for RHB Housing loan. When I went to sign the letter of offer, the banker tells me she had applied for TWO RHB credit cards for me!

Mind you, till that point, I HAD NOT signed any paper. I never said yes, nor did I even know about, the RHB Credit Card.

She asked me to sign a form for the credit card application. I said "NO!". I know my rights. I didn't sign it.

Yet 2 weeks later, I get two credit cards mailed to me! Like what the freaking hell.

I work in a financial institution...but this is just so scummy. With MCO all, it is so hard to reach their customer service. Why do I need to go through hoops to cancel the cards?

Want to make a report to Bank Negara also I got like no semangat. I call BNM so many times can't get through.

These people are just so scummy. I am well informed, know my rights, and still kena like this. Pity people who don't know and simply sign and agree here there.

So much effort to remove something I never signed up for!
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Email to BNM
Human Nature
post Jan 14 2021, 07:31 PM

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QUOTE(adele123 @ Jan 14 2021, 04:02 PM)
if you work for FI you lagi know why the sales person do this. abo who pay your bonus ooo. no free lunch in this world.

having said that, i'm not condoning the action, which is why, all you have to do is, just call in and cancel the credit card with RHB. All credit card cancellation can be done on phone.

Oh ya, same thing happened to my partner when getting a quote on the RHB house loan too. years back.
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Actually, this is not right. The reason sales people keep doing this because people merely either do not activate or simply cancel the card. Make a complaint to BNM and get the bank to withdraw the card.
Human Nature
post Jan 14 2021, 10:46 PM

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Please refer to this:

QUOTE
21 Unsolicited card/credit advance/credit limit increase

21.2 If an issuer sends an unsolicited credit card to any existing and prospective cardholder, the issuer shall not activate the credit card until the cardholder has
communicated his acceptance of the credit card to the issuer either orally or in writing. Prior to this confirmation, the cardholder shall not be liable for any form
of charges, fees, payments and purchases with regard to the credit card. The cardholder shall not be required to go through a cancellation procedure if he
does not wish to accept and activate the credit card
.

Credit Card
https://www.bnm.gov.my/documents/20124/9380...t=1592249903188
My advice to everyone, file a complaint and BNM will take it from there.

This post has been edited by Human Nature: Jan 14 2021, 10:47 PM

 

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