my relative landed house recently install unifi, when the TM guys come telling us the cabling need to pull very far from another place need us to pay for the "micro-duct" for the cable protection. i tell them no need then they say it's not a standard installation because need to cut the road for a short distance like 1.5 meters therefore we need to pay him 3/4 hundreds.

perhaps our contractor has already pull the cable from living room to the outdoor pillar easier for them to bring the signal in. i checked the tm installation guide it mentioned that it should be covered by TM. but some how the contractor like want to threaten you to pay otherwise they won't start work.

anyone else having similar experience ?