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 Official TM UniFi High Speed Broadband Thread V39, READ 1ST PAGE FOR RELEVANT WIFI INFO

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yongtjunkit
post Aug 27 2021, 11:29 AM

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This post has been edited by yongtjunkit: Aug 27 2021, 12:15 PM
yongtjunkit
post Sep 10 2021, 01:55 PM

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QUOTE(John42 @ Sep 8 2021, 11:29 PM)
So I received this notification on myunifi app. Anything new here?

user posted image
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hmm.gif what speed are you using?

As far as I recall tm only offer this to customer who subscribes 300mbps plan onwards
yongtjunkit
post Sep 10 2021, 04:46 PM

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QUOTE(John42 @ Sep 10 2021, 02:51 PM)
I am using 100Mbps-LUXE Super Value. May I know what is this actually?
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hmm, looks like they already expanded it to all customer according to their FAQ

According to their FAQ, it's just connection fault apparently
link: https://community.unifi.com.my/t5/Proactive...tive/ta-p/54392
yongtjunkit
post Oct 5 2021, 07:11 AM

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QUOTE(TearDrop @ Oct 5 2021, 01:00 AM)
Is it me or Unifi is down? BTU LOS blinking red

Location: SS2
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Received this sms yesterday
QUOTE
RM0 unifi: Dear customer, your unifi service may be affected by our network maintenance on 5/10 between 1am and 5am. Apologies for the inconvenience.

Location: Bandar Utama

It’s up now for me

This post has been edited by yongtjunkit: Oct 5 2021, 07:11 AM
yongtjunkit
post Oct 13 2021, 01:45 PM

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QUOTE(ycs @ Oct 13 2021, 12:16 PM)
if want public IP, then no choice have to upgrade to 300mbps
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The question is will TM roll that out to all subscriber eventually?

Upgrading plan would restart the 24 months contract bangwall.gif
yongtjunkit
post Oct 14 2021, 10:33 AM

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QUOTE(haturaya @ Oct 14 2021, 10:20 AM)
I did. Internal info from TM higher ups. Within 12 months, all dynamic public IP will be moved to private IP. Except those with fix public IP package.
TM have the most public IP. Don't put much hope on other provider.  sweat.gif
Ya... Nearly all on private IP.

Anyway, IPv6 is the way to move forward.  whistling.gif
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Any way for us to request for public IP like other ISP?


Wonder what TM would do with the public IP they have once they implemented CGNAT to dynamic IP

This post has been edited by yongtjunkit: Oct 14 2021, 10:35 AM
yongtjunkit
post Oct 14 2021, 03:37 PM

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QUOTE(haturaya @ Oct 14 2021, 03:17 PM)
You can request, but no guarantee they will approve. Have a chat with their help desk, but need to escalate. Not the typical help desk.
Eventually there will be no more dynamic public IP. Just static public IP remains.  bangwall.gif
Exactly. Not really TM's fault. They have to, and IPv6 is the way forward. Eventually there will be no more IPv4 (years to come, no worries)  whistling.gif
I don't think so. Their long term planning is fully IPv6.
At the moment, package above 100bmps, will get public IP.

You 100mbps will be moved to private IP sooner or later  sad.gif  They are actively doing it by batches.
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I'm guessing I will need to ask for level 2 tech support?
yongtjunkit
post Oct 15 2021, 02:34 PM

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QUOTE
The move has raised concerns among some Unifi users as services that require public IP such as non-cloud-based CCTV, hosting and select online gaming services would be impacted. To address these concerns, TM said customers who are still using IP-based CCTV and known hosting will be excluded from the migration exercise.


I wonder what services are included in the "known hosting"
yongtjunkit
post Nov 3 2021, 07:25 AM

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Hi, is dialling 1300 chargeable on Unifi VoIP std20(Unifi 100mbps)?
yongtjunkit
post Nov 4 2021, 09:13 AM

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Anyone here noticed that autopay for some reason isn’t working this month?

Mine still show as due even though I have autopay enabled

This post has been edited by yongtjunkit: Nov 4 2021, 09:13 AM
yongtjunkit
post Dec 21 2021, 01:51 PM

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Hi, wondering how good is this router ?

Fiberhome SR120-A
yongtjunkit
post Dec 21 2021, 09:06 PM

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Hmm, when asking TM for public IP on 100mbps plan and gave them CCTV as the reason, they asked for evidence sweat.gif
yongtjunkit
post Dec 22 2021, 04:38 AM

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QUOTE(alucard89 @ Dec 21 2021, 10:01 PM)
Emm still can? I thought they not layan
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Seems like it but they require evidence, I used CCTV as the reason to make it easier to understand but in reality don’t have one sweat.gif

Wondering if I can use ASUS router VPN server as a reason?

This post has been edited by yongtjunkit: Dec 22 2021, 04:38 AM
yongtjunkit
post Dec 24 2021, 08:02 AM

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QUOTE
RM0 unifi: You're now enjoying a FREE BROADBAND SPEED UPGRADE for 30 days (Svc No:). Check out your new speed i.unifi.my/speedtest T&C apply

Wondering what price I would get if I were to keep the 300mbps speed upgrade?
yongtjunkit
post Dec 24 2021, 11:18 AM

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QUOTE(PJng @ Dec 24 2021, 10:40 AM)
My 9 years old pc i5 2300 also support gigabit, pls check any setting on pc?
Just notice such high speed 100mbps cause some CPU Usage about 30%
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There are PC as far as I recall in 2018 with 100mbps Ethernet port
yongtjunkit
post Dec 31 2021, 07:51 AM

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QUOTE(Rainings @ Dec 30 2021, 11:04 PM)
I manage to get "SWU" upgrade from 100Mbps>300Mbps. I am still under contract, my contract end in June 2022.

How do I get it done.
1. Walk into the nearest TM Point. Tell the security guard you want to ask about Unifi package, get the number, sit down and wait.
2. Tell the staff that you received a call from TM regarding "SWU" offer, just say that during the call they told you, you can walk in to TM Point to get this offer for fast processing. (The truth is, I never get the call from TM, I lied) devil.gif. They will ask you which package they offer you. (You can just say 300Mbps or 500Mbps that you can't really rmb.)
3. Show ur phone that you received this "SWU T&C" pdf UnifiLink after the call. (To sounds more convincing), says that's why you are here at TM Point.
4. Show your IC, thumbprint, they will check the system. Yea, there is such a package in the system. Confirm you want the package and thumbprint again. Approved on the spot, got SMS modify order within 1hr.
5. Schedule date and time, next day TM technician come to my house for speed upgrade. (The guy brought a new router want to change it after I told him my Asus router was better, he just restarts my modem and router then ciao)

What I get:
- Price remained RM129, speed upgrade from 100Mbps > 300Mbps
- Get a new Wifi 6 Router (Will just keep it as a backup, since I just upgraded to Asus wifi6 router)
- Still can get free call, they told me at TM point (Surprise!)
- Unifi TV account (I didn't ask because I don't care lol)
- Renewed to 2 years contract.

Note: You can get 500Mbps for "SWU", but they are charging RM199 for 500Mbps. Current price for 500Mbps package is RM249. If you are okay with the price can go for it, coz is still cheaper than msrp.

I also had a backup plan if my lies didn't work out.
I brought the old Streamyx package account detail(paper) with me from year 2006,
wanna persuade the staff I am a loyal customer, nego abit and see if it works. Since I'm also "Loyal customer".

For those who want/plan to get this "SWU" package, I will suggest you to do it immediately, go to ur the nearest TM point request for the upgrade, try your luck. From my experience, they will stop the campaign when they realize ppl started to abusing it. Rmb few years back they launched a Streamyx package RM89 10Mbps, that time I was still paying RM110, I went to TM point immediately and switch to cheaper package. A few days later, they call off the campaign. If you don't have any plan or option to port out in the next 2 years, this is a great deal. Actually I already get free trial boost to 300Mbps for 1 month, but manage to get the permanent package before entering to new year feels pretty good. Good luck for those who trying to get the free upgrade.
user posted image
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Is the discount perpetual?

yongtjunkit
post Dec 31 2021, 03:33 PM

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QUOTE(Rainings @ Dec 30 2021, 11:04 PM)
I manage to get "SWU" upgrade from 100Mbps>300Mbps. I am still under contract, my contract end in June 2022.

How do I get it done.
1. Walk into the nearest TM Point. Tell the security guard you want to ask about Unifi package, get the number, sit down and wait.
2. Tell the staff that you received a call from TM regarding "SWU" offer, just say that during the call they told you, you can walk in to TM Point to get this offer for fast processing. (The truth is, I never get the call from TM, I lied) devil.gif. They will ask you which package they offer you. (You can just say 300Mbps or 500Mbps that you can't really rmb.)
3. Show ur phone that you received this "SWU T&C" pdf UnifiLink after the call. (To sounds more convincing), says that's why you are here at TM Point.
4. Show your IC, thumbprint, they will check the system. Yea, there is such a package in the system. Confirm you want the package and thumbprint again. Approved on the spot, got SMS modify order within 1hr.
5. Schedule date and time, next day TM technician come to my house for speed upgrade. (The guy brought a new router want to change it after I told him my Asus router was better, he just restarts my modem and router then ciao)

What I get:
- Price remained RM129, speed upgrade from 100Mbps > 300Mbps
- Get a new Wifi 6 Router (Will just keep it as a backup, since I just upgraded to Asus wifi6 router)
- Still can get free call, they told me at TM point (Surprise!)
- Unifi TV account (I didn't ask because I don't care lol)
- Renewed to 2 years contract.

Note: You can get 500Mbps for "SWU", but they are charging RM199 for 500Mbps. Current price for 500Mbps package is RM249. If you are okay with the price can go for it, coz is still cheaper than msrp.

I also had a backup plan if my lies didn't work out.
I brought the old Streamyx package account detail(paper) with me from year 2006,
wanna persuade the staff I am a loyal customer, nego abit and see if it works. Since I'm also "Loyal customer".

For those who want/plan to get this "SWU" package, I will suggest you to do it immediately, go to ur the nearest TM point request for the upgrade, try your luck. From my experience, they will stop the campaign when they realize ppl started to abusing it. Rmb few years back they launched a Streamyx package RM89 10Mbps, that time I was still paying RM110, I went to TM point immediately and switch to cheaper package. A few days later, they call off the campaign. If you don't have any plan or option to port out in the next 2 years, this is a great deal. Actually I already get free trial boost to 300Mbps for 1 month, but manage to get the permanent package before entering to new year feels pretty good. Good luck for those who trying to get the free upgrade.
user posted image
*
That trick works thanks, now waiting for TM to come and give "spare" router biggrin.gif
yongtjunkit
post Jan 1 2022, 08:32 PM

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Just wondering for 300mbps upgrade do I need to return the Wi-Fi 5(TM Netis router)? Currently still under contract but had already applied for the SWU upgrade

Currently using AX92u, do I need to reinstall the Netis router when TM installer comes? sweat.gif

This post has been edited by yongtjunkit: Jan 1 2022, 08:34 PM
yongtjunkit
post Jan 3 2022, 07:11 PM

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QUOTE(Rainings @ Dec 30 2021, 11:04 PM)
I manage to get "SWU" upgrade from 100Mbps>300Mbps. I am still under contract, my contract end in June 2022.

How do I get it done.
1. Walk into the nearest TM Point. Tell the security guard you want to ask about Unifi package, get the number, sit down and wait.
2. Tell the staff that you received a call from TM regarding "SWU" offer, just say that during the call they told you, you can walk in to TM Point to get this offer for fast processing. (The truth is, I never get the call from TM, I lied) devil.gif. They will ask you which package they offer you. (You can just say 300Mbps or 500Mbps that you can't really rmb.)
3. Show ur phone that you received this "SWU T&C" pdf UnifiLink after the call. (To sounds more convincing), says that's why you are here at TM Point.
4. Show your IC, thumbprint, they will check the system. Yea, there is such a package in the system. Confirm you want the package and thumbprint again. Approved on the spot, got SMS modify order within 1hr.
5. Schedule date and time, next day TM technician come to my house for speed upgrade. (The guy brought a new router want to change it after I told him my Asus router was better, he just restarts my modem and router then ciao)

What I get:
- Price remained RM129, speed upgrade from 100Mbps > 300Mbps
- Get a new Wifi 6 Router (Will just keep it as a backup, since I just upgraded to Asus wifi6 router)
- Still can get free call, they told me at TM point (Surprise!)
- Unifi TV account (I didn't ask because I don't care lol)
- Renewed to 2 years contract.

Note: You can get 500Mbps for "SWU", but they are charging RM199 for 500Mbps. Current price for 500Mbps package is RM249. If you are okay with the price can go for it, coz is still cheaper than msrp.

I also had a backup plan if my lies didn't work out.
I brought the old Streamyx package account detail(paper) with me from year 2006,
wanna persuade the staff I am a loyal customer, nego abit and see if it works. Since I'm also "Loyal customer".

For those who want/plan to get this "SWU" package, I will suggest you to do it immediately, go to ur the nearest TM point request for the upgrade, try your luck. From my experience, they will stop the campaign when they realize ppl started to abusing it. Rmb few years back they launched a Streamyx package RM89 10Mbps, that time I was still paying RM110, I went to TM point immediately and switch to cheaper package. A few days later, they call off the campaign. If you don't have any plan or option to port out in the next 2 years, this is a great deal. Actually I already get free trial boost to 300Mbps for 1 month, but manage to get the permanent package before entering to new year feels pretty good. Good luck for those who trying to get the free upgrade.
user posted image
*
Apparently mine didn’t come with Unifi TV sweat.gif

Did request for 600 mins at the counter to be included in the rm129 price(and the staff said is included)

Is there any way to view the full package details?

This post has been edited by yongtjunkit: Jan 3 2022, 07:20 PM

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