The principal and teachers everthing is fine, just that they r having a realistic managing director madam sonia so call lady boss of the centre.

Im not sure she bring in the business is for money profit or truely have passion on kids education, judge yourself after i share my personal experience after sending my kid to trial class during cmco.

Due to CMCO, my kid current school unable to operate as their license is under minister of education. Therefore we got thinking to change school for her as she is playing and boring at home daily for too many months. And we dunno when the current school able to reopen.

We sent her to cherie hearts for trial class for first day, basically she ok with everything. We further enquiry some important info and make up the mind to send her for new semester on 4th jan 2021. For your info they r doing some promition on fees discount, which we dont care at all and just want to get a nice school for kid.

However we didnt commit anything officially yet. So your info its because we need to do the necessary discussion as we also need observe my kid response after home from school.

The principal invited to 2nd days and 3rd days trial class (asking infront my kid when i pick her up and her answer is yes), so we just send her and decided to observe and clarify all necessary info including payment method on last day.

Bad thing happened on last day. when we reached the doorstep on 7.45am, the madam sonia talk to us saying are u serious to join the programme as our trial class only meant for 1 day, if u want continue you need to join and commit registration on TODAY (saying it twice, my kid standing on their doorstep wondering what happened and like she doing something wrong)

My wife asking her whether she should handle the kid first before talk such thing to parents? And clarify we r coming due to we want to ensure kid adapt well and principal's invitation. I asked them communicate well and we r going to leave first. Also we expected rm80 payment for a day of trial classes as we enquiry before thats the cost of trial class. We dont mean to take any advantage from the said school.

I send my kid back to car and went back for a clarification with them. The madam sonia is busy with something else and not come out but sending the principal to talk to me. So "sincere".

Of course, im not going to send my kid there as final decision- FOR DEFINITELY. Make your wise own decision.

there are few locations, which place you referring to?

If you've had a good experience in the first 3 days, don't let that one incident define the entire experience. All people have bad days and good days.

The reality is all businesses have to make profit. People want to be paid. It doesn't mean that they are not passionate. Passion does not have to mean charity.

I encourage you to give Mdm Sonia the benefit of doubt and allow her the opportunity to respond. Consider how she responds to feedback. If her response does not satisfy you or you still feel uncomfortable, then don't sign up.

That's quite sad to hear.

Preschool's business operations/ strategies shouldn't interfere with any children's education.

At the end of the day, the function of any educational institution is here to provide values.

Here's to hoping you find a better preschool for your kids