If you've had a good experience in the first 3 days, don't let that one incident define the entire experience. All people have bad days and good days.

The reality is all businesses have to make profit. People want to be paid. It doesn't mean that they are not passionate. Passion does not have to mean charity.

I encourage you to give Mdm Sonia the benefit of doubt and allow her the opportunity to respond. Consider how she responds to feedback. If her response does not satisfy you or you still feel uncomfortable, then don't sign up.