https://pictr.com/images/2020/12/27/7WssYJ.md.png
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Hotlinkmu Apps Free Credit Issue, After press accept no receive free credi
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 Dec 27 2020, 12:16 PM, updated 5y ago
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#1
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Probation
3 posts Joined: Dec 2020 
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Hi, anybody facing same situation like me? After click accept top up RM30 free RM5 credit , but no receive the free credit by Hotlink?
https://pictr.com/images/2020/12/27/7WssYJ.md.png Attached thumbnail(s)
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Dec 27 2020, 02:19 PM
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#2
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Senior Member
2,278 posts Joined: Jan 2013
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QUOTE(Tcbing @ Dec 27 2020, 12:16 PM) Hi, anybody facing same situation like me? After click accept top up RM30 free RM5 credit , but no receive the free credit by Hotlink? it's not immediate. need to wait awhile after topup completed before free credit is added.<a href='https://pictr.com/images/2020/12/27/7WssYJ.md.png' target='_blank'>https://pictr.com/images/2020/12/27/7WssYJ.md.png </a>  |
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Dec 27 2020, 02:41 PM
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#3
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Probation
3 posts Joined: Dec 2020
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QUOTE(kit2 @ Dec 27 2020, 02:19 PM) it's not immediate. need to wait awhile after topup completed before free credit is added. Hi kit, yes I waiting for 3 days already but not yet recieve the free credit . Not just me only, my family member also no recieve the free credit .Attached thumbnail(s) 
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Dec 27 2020, 03:44 PM
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#4
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Senior Member
2,278 posts Joined: Jan 2013
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QUOTE(Tcbing @ Dec 27 2020, 02:41 PM) Hi kit, yes I waiting for 3 days already but not yet recieve the free credit . Not just me only, my family member also no recieve the free credit . better reach out to customer service, not here.for me it usually takes 1-2 hours. |
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Dec 27 2020, 04:05 PM
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#5
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Junior Member
897 posts Joined: May 2019
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Me also.
Click the ewallet option of Rm3 free top up RM10. Not yet receive the free Rm3 since 24th top up RM10. |
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Jan 2 2021, 05:03 PM
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#6
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Senior Member
1,322 posts Joined: Jun 2019 
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I received mine within minutes. (With sms notification)
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Jun 16 2021, 05:39 PM
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#7
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Senior Member
2,278 posts Joined: Jan 2013
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QUOTE(wayton @ Dec 27 2020, 04:05 PM) Me also. managed to claim to missing credit from maxis?Click the ewallet option of Rm3 free top up RM10. Not yet receive the free Rm3 since 24th top up RM10. now it's my turn to hit the problem. checked the statement and found that the topup transaction was incorrectly tagged as non-tng and hence no free credit given. still trying to get customer service to rectify. looks like the system is very buggy. |
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