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Hotlinkmu Apps Free Credit Issue, After press accept no receive free credi
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kit2
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 Dec 27 2020, 02:19 PM
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QUOTE(Tcbing @ Dec 27 2020, 12:16 PM) Hi, anybody facing same situation like me? After click accept top up RM30 free RM5 credit , but no receive the free credit by Hotlink? <a href='https://pictr.com/images/2020/12/27/7WssYJ.md.png' target='_blank'>https://pictr.com/images/2020/12/27/7WssYJ.md.png </a> it's not immediate. need to wait awhile after topup completed before free credit is added. |
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kit2
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Dec 27 2020, 03:44 PM
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QUOTE(Tcbing @ Dec 27 2020, 02:41 PM) Hi kit, yes I waiting for 3 days already but not yet recieve the free credit . Not just me only, my family member also no recieve the free credit . better reach out to customer service, not here. for me it usually takes 1-2 hours. |
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kit2
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Jun 16 2021, 05:39 PM
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QUOTE(wayton @ Dec 27 2020, 04:05 PM) Me also. Click the ewallet option of Rm3 free top up RM10. Not yet receive the free Rm3 since 24th top up RM10. managed to claim to missing credit from maxis? now it's my turn to hit the problem. checked the statement and found that the topup transaction was incorrectly tagged as non-tng and hence no free credit given. still trying to get customer service to rectify. looks like the system is very buggy. |
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