1. Why did you choose this network?
My friends and family r using Hotlink/Maxis.

2. Which were the plans/services/packages which attracted you? Why? (eg. Maxis -50)
Free sms for hotlink user.

3. Do you think this network is value for money?
Quite expensive

4. What do you NOT like about MAXIS?
Customer Service center and Technical Department have communication problem. I told them my problem, there were 2 problem, they fixed problem 1 but not 2, but the Customer Service claimed that technical department told them it is fixed but the thruth is it is not fixed yet.

5. Suggest improvements to question 4.
Improve Management la!