Dec 8 2020, 02:53 PM
QUOTE(lim360 @ Dec 8 2020, 02:42 PM)
From Sony Customer Chat from my friend. He pre-ordered online from Sony Store Website
I remove the Sony guy name for his privacy.
XXXXXXXX (12/8/2020, 11:20:52 AM): Thank you for waiting.
XXXXXXXX (12/8/2020, 11:21:21 AM): We are working to have the product delivered to you by 11/12/2020.
Me (12/8/2020, 11:22:14 AM): Will it be delivered before 11/12/2020 so that I can get by this Friday?
Me (12/8/2020, 11:22:18 AM): I am from Penang
Me (12/8/2020, 11:22:21 AM): my address
XXXXXXXX(12/8/2020, 11:23:05 AM): There might be a slight delay. However I am unable to confirm if you can receive by 11.12.2020 as logistics is involved.
Me (12/8/2020, 11:23:44 AM): Ok,however Sony is going to deliver the PS5 before 11.12.2020 is it?
Me (12/8/2020, 11:23:53 AM): Estimate by when we can get a tracking number?
Me (12/8/2020, 11:24:02 AM): Who is the courier service?
XXXXXXXX(12/8/2020, 11:24:37 AM): The courier service used will be GDEX.
XXXXXXXX(12/8/2020, 11:25:41 AM): We will try our best to have the unit delivered to you by 11.12.2020 so that you may enjoy during the launch day.
Me (12/8/2020, 11:25:53 AM): Thanks a lot
Me (12/8/2020, 11:26:05 AM): I will received an email when the product is shipped right?
XXXXXXXX (12/8/2020, 11:27:13 AM): The notifications is done by automated messages . However we are now trying to ship the product earlier than the expecting date which was after the launching.
XXXXXXXX(12/8/2020, 11:27:40 AM): There might be a delay in receiving the notification email for the delivery.
Me (12/8/2020, 11:28:03 AM): Ok thanks,so I will just have to wait the notification email is it?
Me (12/8/2020, 11:28:17 AM): I am ok as long as can get by Friday=)
XXXXXXXX(12/8/2020, 11:28:41 AM): Yes , your patience is highly appreciated . We will definitely try our best to have the unit delivered to you by then.
Their customer service been really patient to your impatient friend man.... I remove the Sony guy name for his privacy.
XXXXXXXX (12/8/2020, 11:20:52 AM): Thank you for waiting.
XXXXXXXX (12/8/2020, 11:21:21 AM): We are working to have the product delivered to you by 11/12/2020.
Me (12/8/2020, 11:22:14 AM): Will it be delivered before 11/12/2020 so that I can get by this Friday?
Me (12/8/2020, 11:22:18 AM): I am from Penang
Me (12/8/2020, 11:22:21 AM): my address
XXXXXXXX(12/8/2020, 11:23:05 AM): There might be a slight delay. However I am unable to confirm if you can receive by 11.12.2020 as logistics is involved.
Me (12/8/2020, 11:23:44 AM): Ok,however Sony is going to deliver the PS5 before 11.12.2020 is it?
Me (12/8/2020, 11:23:53 AM): Estimate by when we can get a tracking number?
Me (12/8/2020, 11:24:02 AM): Who is the courier service?
XXXXXXXX(12/8/2020, 11:24:37 AM): The courier service used will be GDEX.
XXXXXXXX(12/8/2020, 11:25:41 AM): We will try our best to have the unit delivered to you by 11.12.2020 so that you may enjoy during the launch day.
Me (12/8/2020, 11:25:53 AM): Thanks a lot
Me (12/8/2020, 11:26:05 AM): I will received an email when the product is shipped right?
XXXXXXXX (12/8/2020, 11:27:13 AM): The notifications is done by automated messages . However we are now trying to ship the product earlier than the expecting date which was after the launching.
XXXXXXXX(12/8/2020, 11:27:40 AM): There might be a delay in receiving the notification email for the delivery.
Me (12/8/2020, 11:28:03 AM): Ok thanks,so I will just have to wait the notification email is it?
Me (12/8/2020, 11:28:17 AM): I am ok as long as can get by Friday=)
XXXXXXXX(12/8/2020, 11:28:41 AM): Yes , your patience is highly appreciated . We will definitely try our best to have the unit delivered to you by then.
Ppl really so kan cheong for it meh....
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