QUOTE(fruitie @ Sep 16 2022, 04:14 PM)
I’m happy to report that I managed to get the battery changed at Switch Seremban 2. My eSIM is also intact because I got to choose to keep my eSIM before deletion. Phone took a while (30-40 minutes) to restore to get into the main screen, it’s still restoring now as I’m typing here.
However, the experience of changing this battery wasn’t exactly smooth. The young lady who attended to my phone at first refused my battery replacement service because it hasn’t dropped below 80? She said must be at least 79%. Mine was at 81% and she said Apple won’t allow because it still didn’t appear the notice to ask me to get it replaced.
I told her my phone has been stuck at 81% for months and in order to drop to 79% I probably need another one year.
Then, I told her I am going for a vacation soon so I need to ensure it’s working well and I don’t need to bring a power bank wherever I go. She reluctantly asked me to run the diagnostic test and said if my phone failed the test then she will proceed with the battery replacement.
While waiting for the test to complete, he asked his another colleague to attend to me instead. Maybe I was really difficult to deal with but I swear I haven’t raised my voice yet.
This young guy is superb and he immediately agreed to my request and helped me with everything. Unfortunately, my screen protector was also removed before can send in for fixing. I collected my phone 3 hours later. 
thanks for the update, glad everything is done despite the hiccup.However, the experience of changing this battery wasn’t exactly smooth. The young lady who attended to my phone at first refused my battery replacement service because it hasn’t dropped below 80? She said must be at least 79%. Mine was at 81% and she said Apple won’t allow because it still didn’t appear the notice to ask me to get it replaced.
Then, I told her I am going for a vacation soon so I need to ensure it’s working well and I don’t need to bring a power bank wherever I go. She reluctantly asked me to run the diagnostic test and said if my phone failed the test then she will proceed with the battery replacement.
While waiting for the test to complete, he asked his another colleague to attend to me instead. Maybe I was really difficult to deal with but I swear I haven’t raised my voice yet.
afaik, you can send in for batt replacement whenever u want, at any %, so long you pay the price for it... the 79% is only for free battery replacement under their warranty within 1 year..
sucks tho they remove the SP.. good thing to note for future
Sep 16 2022, 04:22 PM
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