Oct 24 2020, 02:23 PM
QUOTE(swissalto @ Oct 22 2020, 09:49 PM)
After calling multiple times to Exsim HQ trying to figure out some pertaining issues in one of their newly VP projects, I can attest that those employees sitting in the HQ are highly incompetant.
Calling the hotlines will either be left answered, or passing you like a ball from one person to another, or even more disgusting tricks is picking up the phone while keep talking with her colleague in Cantonese and ignoring you, or made the hotlines down to prevent you from calling in again... Typical third world country behaviour to push away problems instead of solving problems
To be qualified as a top tier developer, the customer service has to be improved. Those incompetent staff need to be sacked, or educated.
What is your experience so far with Exsim?
If you ask me will you buy property from Exsim again? No, thank you. Only if you can bear with their lousy staff.
I believe you referring to the recently VP - Nidoz right. I heard that there's a lot of defect in Nidoz and the rectification is on queue basis.. my friends unit will need to wait for a month. And i'm not sure Exsim have after sales customer service department. Well... Malaysia is in between 3rd world and developing side.. hahah. Take a chill pill my friend.Calling the hotlines will either be left answered, or passing you like a ball from one person to another, or even more disgusting tricks is picking up the phone while keep talking with her colleague in Cantonese and ignoring you, or made the hotlines down to prevent you from calling in again... Typical third world country behaviour to push away problems instead of solving problems
To be qualified as a top tier developer, the customer service has to be improved. Those incompetent staff need to be sacked, or educated.
What is your experience so far with Exsim?
If you ask me will you buy property from Exsim again? No, thank you. Only if you can bear with their lousy staff.
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