Dear pm_ob,

I'm interested in your war against HP. It is irritating & annoying when HP does not acknowledge the TX1000 problem. I just want to bring my 3 months dead tx1316au to HP Tower Malaysia today but luckily I google the internet first. My intention was to know the experience of other HP customers who seek technical service at HP.

After 3 months I decided to just go to HP Tower because I fed up to wait for the product recall. I hope I can add complaint about their stupid TX and force them to let me buy new non-faulty HP laptop with good discount if I sell the laptop back to HP. It seems no hope because as I read in internet, HP keep saying no one complaint eventhough there are thousand victims out there.

In the last 3 months, I've read forums where thousands TX1000 owner have been experiencing the slow death of their expensive laptop. The question is why HP keep ignoring this? The answer is simple: because the victims just complaint in the internet and HP. Your intention to file a small claim against HP in court is brilliant. I want to ask how to do it? If thousands out there follow you then surely HP will die.

We will win the war against HP by bringing them to court. Lets get united. HP is a giant but if we united we shall bring the giant to its knee.