This is the second time I sent my TX for warranty repair.. both similar problems..mouse pointer and tablet pc pointer not responding. The first occasion after sending it it took 4 days and HP replace the LCD screen and keyboard..now after a week, still waiting for it

Anyone have the same issues?

UPDATE...
as of my mouse and tablet pc function problems, I've collected my TX from waranty repair last week. They replaced (Again) the LCD panel and keyboard panel..So far, it worked like a charm and hopefully for many many years to come.

I was put off by this problem (they said it has got to something to do with the panel single hinge) but then I have to admit ....that their after sales service are top notch and really impressed me..They even called me last monday to enquire if the notebook is ok..

yeah u r right..I paid extra RM179 for the extended warranty

actually you can just call their customer support..provide your TX serial number and you can purchase the extended warranty directly from HP..just like that..I enquired about it when i picked up my notebook, and they say as long as your notebook is still under warranty period , you can purchase the extended warranty offered.

by the way, my hometown is also BP....jalan jeragan to be precise

This post has been edited by ad2000: Dec 26 2007, 09:59 PM