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 Maybank2u App (Serious), Transfer above RM1,000 (Q

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kons
post Oct 8 2020, 10:44 AM

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just done transfer 20k from maybank app last night.

it's all in your account settings.
TSjack2
post Oct 8 2020, 11:44 AM

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QUOTE(kons @ Oct 8 2020, 10:44 AM)
just done transfer 20k from maybank app last night.

it's all in your account settings.
*
Please tell me which setting?

user posted image

This post has been edited by jack2: Oct 8 2020, 11:44 AM
kons
post Oct 8 2020, 11:50 AM

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QUOTE(jack2 @ Oct 8 2020, 11:44 AM)
Please tell me which setting?

user posted image
*
have to use desktop m2u to set it.


TSjack2
post Oct 8 2020, 12:00 PM

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QUOTE(kons @ Oct 8 2020, 11:50 AM)
have to use desktop m2u to set it.
*
Already set. There is no setting on desktop to set phone app limit

The useless customer service said memang app punya limit hanya daily 1k sahaja unless u register secure2u, dan u punya hanya 5k di app..

jika mahu transfer lebih daripada 5k, sila guna full website..

how bad their knowledge is when they are never being trained.
soulz69
post Oct 8 2020, 12:27 PM

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same problem. already set more than 1k still cannot transfer.
last last pergi bank bayar.
gg liao maybank. :/
TSjack2
post Oct 8 2020, 02:26 PM

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Really sad. Until now have yet to find out the issue


Maybank staff asked if large amount, use web. How the silly answer is....
TSjack2
post Oct 8 2020, 11:58 PM

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Maybank2 CS is not well trained and I told them this but they denied that they are not well trained.

The CS just now challenced me that the app transfer limit for open transfer is daily 1k. If you wanna transfer more than 1k, you have to put the account under favorite list or use maybank2 full website.

I challenged him to transfer on real time to prove so.... and he asked me to wait 10 mins so he can check with his superior.

After 10 mins, he called me back and asked me to upload screenshot of the issue and he will forward to the team to check.

How stupid they arE?
electron
post Oct 9 2020, 12:07 AM

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First time transfer to the account?
If i'm not mistaken, first time transfer to an account using app is limited to 1k
Archemedia
post Oct 9 2020, 01:08 AM

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I think it is by design.... u already got answer just that you dont like the answer lol.

This post has been edited by Archemedia: Oct 9 2020, 01:09 AM
Archemedia
post Oct 9 2020, 01:10 AM

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QUOTE(kons @ Oct 8 2020, 10:44 AM)
just done transfer 20k from maybank app last night.

it's all in your account settings.
*
SA or CA?

use APP or WEB ON MOBILE?
kons
post Oct 9 2020, 08:17 AM

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QUOTE(Archemedia @ Oct 9 2020, 01:10 AM)
SA or CA?

use APP or WEB ON MOBILE?
*
on app. from sa to ca of another bank...
feydrax
post Oct 9 2020, 09:10 AM

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I empty my salary account every month making transfers everywhere. Never encountered that problem, but I do have secure2u

 

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