Hi, can any one tell me, what type of router Digi fibre supplies to it's subscribers in 2021? I am getting ready to sign up to Digi fibre service after Unifi has opened access of my taman FDP to other ISP.
Is the supplied router installed with retail firmware or a Digi specific firmware? Thanks to anyone answering.

Thanks.

Got the model number for ZTE router? I wish to check it's physical design if it's suitable for wall mounting. Thanks again.

Hi all.

Questions on installation.
Do I need to pay extra if I request the installation contractors to pull the fiber optic cable to the store room to the rear of the house?
Digi FAQ mentioned the a maximum of 15m fiber cable length from the house outer wall.
What is the cost for the contractor to pull fiber cable from under the rooftop tiles above the ceiling?
Digi fibre employ its own contractors for installation or unifi contractors are involved?

This post has been edited by supergen3: Jun 21 2021, 06:59 PM

Thanks.

What router Digi supply to you? Can share picture of the equipment setup?

I found a couple of pictures of Digi ZTE router and ONT (Huawei and fiber home) from Digi fibre sales agent FB page. My curiosity is satisfied at the moment. Planning of going to a Digi store tomorrow to apply for the 300Mbps for RM 100 promotion for postpaid customers

I have applied through the online store. The email reply mentioned that they will call me within 3 working days to confirm my identity before arranging to have the installation team appointment.

My case, it's a new installation. My Taman just got TM fibre optic network activation early this year after CNY holiday. Only now TM allowed Digi ISP to sell their services on their infra. Strange that only Digi is available on unifi in Kulim district, at new locations. Maxis is only available in Kulim hi-tech park, Kulim golf club and at giant Kulim.
Astro broadband internet is using Allo fibre optic network in Kulim.

Hi, guys.
Update on my Digi fibre registration.
Summary, my application was rejected due to no available port from TM.
I am disappointed with TM, as I can count there's only 5 fibre drop cables connection to the FDP facing my house. Looks like TM only entertaining ISP transfer request only.
Guess I have to submit to TM and pay for 2 years of bondage.

From my experience, TM will reject new port application from Digi with the excuse of port unavailable.
Only way to get Digi is applying for Unifi subscription first and pay for 2 years contract tenure, after contract expires transfer the existing port to Digi.
I just signed up with Unifi just to get a port after Digi fibre rejected my application due to no port excuse from TM. The Unifi FDP nearest to my address has only used 5 ports, so no port excuse is just to keep other ISP out from new subscriber. Now my home fibre drop cable came from this FDP.

This post has been edited by supergen3: Aug 20 2021, 05:55 PM

Just search for Digi fibre/Celcom fibre users groups in Facebook. The agents will be happy to advertise their contact information and help get new customers.

I faced with this issue with Digi fibre registration previously, end up subbing with Unifi because all FDP ports in my taman are reserved for existing TM customers whether Streamyx or voice line. My home Unifi port actually runs on the reserved #9 slot. My next door neighbour had his Unifi installation a month later, his drop fiber cable was drawn from another FDP located 100 meters away despite there is an FDP directly opposite his house.

Sound like the access point is the cause of the problem. Could be overheating issue, are you using 3rd party router or an ISP stock router as an access point?

This post has been edited by supergen3: Dec 30 2021, 11:42 AM

I think you need to analyse the WiFi signal strength with a WiFi networks analyser app. Maybe the access point is behind more than 2 walls away from your PC or there is too many neighbours WiFi signals in the 2.4 GHz band causing your connection loss. You can Google on how to optimise your WiFi router settings.

I think you need to analyse the WiFi signal strength with a WiFi networks analyser app. Maybe the access point is behind more than 2 walls away from your PC or there is too many neighbours WiFi signals in the 2.4 GHz band causing your connection loss. You can Google on how to optimise your WiFi router settings.