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 Digi Fibre 50Mbps RM90/m. seems like on TM infra, read #1

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legendgod
post Jul 29 2021, 03:12 PM

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For the Rm15 rebate, for example

Do I need to be already subscribed to postpaid Rm60 before applying or can I change to postpaid 60 in between broadband contract and still get the 2 year rebate?
legendgod
post Aug 9 2021, 05:12 PM

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Digi service really sucks, no real communication between TM tech & their own techs.

TM tech came to install fibre port but I insist to not to use fibre wiring as previously I use Maxis didnt had to do any wiring.

TM tech say that I have notify digi & installation will be rearranged within next 2-3 days. Why like that? Why cannot just install same day using my previous port? Also Digi technician to do installation was MIA.

Digi respond to me after 3 days saying that was told by TM that port is full, pending reply from their side. like wtf really, I was still using maxis 2 days back before terminating.
legendgod
post Aug 10 2021, 03:46 PM

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QUOTE(YoungMan @ Aug 10 2021, 08:51 AM)
Kinda blur on this. If not use fibre wiring then how should they install? Your  Maxis using VDSL?
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I think so. Maxis installed one white TM modem and a wifi router.
legendgod
post Aug 14 2021, 02:11 PM

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QUOTE(YoungMan @ Aug 10 2021, 06:11 PM)
That is already a fibre connection. What you should actually do is apply transfer to Digi. If you terminate Maxis, it will take time for Digi to be able to use back the port.
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How can I request for transfer? Go to my old or new ISP first?

QUOTE(sHawTY @ Aug 11 2021, 11:18 AM)
Why? Just let them install the fiber. Who on earth doesn't want fiber?

And now you've lost the port, good luck in waiting for port availability again. You might have to wait years for TM to install new ports
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Got my unifi installation completed today with fiber wiring. Had to choose 100mbps because 30mbps still use vdsl. Hopefully can change to Digi before trial ends.

QUOTE(QuantumEdge @ Aug 11 2021, 11:26 AM)
Yeah, good luck with that
Last time TM told me, relocate is faster than waiting for them to install new ports rclxms.gif
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QUOTE(sHawTY @ Aug 11 2021, 12:18 PM)
Exactly
First time I hear people refuse fiber cable installation laugh.gif
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Yeah my bad. I was used to VDSL all these while thought just keep using that since my package is 30-50mbps only.

 

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