Oct 1 2020, 08:42 AM
QUOTE(alfredhow78 @ Sep 30 2020, 11:54 PM)
So i noticed that my prepaid number is no longer in service since yesterday. The number was previously mnp from hotlink and originally from celcom xpax (013)
I mnp to maxis and used for 8-9 years and last year i port to unifi for its never expiring credit and validity.
I have a main number which is a postpaid and actively using right now. Just that i wanna preserve my old number that been following me since 13 years ago.
I have contacted unifi mobile live chat and they said that my number is terminated due to failure to perform ocr verification. This makes me super curious as this never happened to me before when I was using maxis nor celcom. And i passed my ic and identity verifications during my mnp process into unifi mobile service.
The agent told that this is under the order of mcmc to terminate those unverified numbers.
They said they have sent numerous notifications but I did not receive even 1. And to my surprise they did not even send a single warning to my registered email before terminating my number.
They terminate my number as if no one is currently using the number and like this number belongs to them.
I then requested to reactivate my number but they said cannot reactivate a terminated number.
I've checked with mcmc mnp query system and seems that the number is still undet tm.
I also went to celcom to check whether the number already returned to them. To no avail they didn't have that number in system. I can be very sure that the number is still with tm.
Anyone knows what happened to a terminated mnp number? Will it return to the original telco number pool?
how long u stay with Unifi?I mnp to maxis and used for 8-9 years and last year i port to unifi for its never expiring credit and validity.
I have a main number which is a postpaid and actively using right now. Just that i wanna preserve my old number that been following me since 13 years ago.
I have contacted unifi mobile live chat and they said that my number is terminated due to failure to perform ocr verification. This makes me super curious as this never happened to me before when I was using maxis nor celcom. And i passed my ic and identity verifications during my mnp process into unifi mobile service.
The agent told that this is under the order of mcmc to terminate those unverified numbers.
They said they have sent numerous notifications but I did not receive even 1. And to my surprise they did not even send a single warning to my registered email before terminating my number.
They terminate my number as if no one is currently using the number and like this number belongs to them.
I then requested to reactivate my number but they said cannot reactivate a terminated number.
I've checked with mcmc mnp query system and seems that the number is still undet tm.
I also went to celcom to check whether the number already returned to them. To no avail they didn't have that number in system. I can be very sure that the number is still with tm.
Anyone knows what happened to a terminated mnp number? Will it return to the original telco number pool?
i got 2nd Unifi sim without verification..
just afraid will happened like u..but, I seldomly bought 1GB free daily to make sure line active..
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