Case closed.

After numerous chats with tm twitter and report to skmm, twitter live chat agreed to open a case for me and passed it to second level.

A few days later, i chatted back with tm twitter and they said that my request is successful and i need to go to tm point asap to prevent my number from being recycled back to the original telco. And they ask me when and which branch that i wanted to go and they will pass my case to that branch for my number reactivation.

So i went to tm point today and a kind hearted tm point staff ms suhaini n encik azam assisted me through the whole process. And now I've got my sim and activated already.

If there is any TM employer here, I would like to praise your kind heartedkuantan branch staff ms suhaini and encik azam. They assisted me professionally and eased the whole process. Thank you