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 [Breaking]Zotac 5yr warranty is only to 1st OWNER

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TSJedi
post Sep 29 2020, 03:09 PM, updated 6y ago

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Goodbye all garage sales and whoever looking to buy zotac and wanna upgrade to RTX 4080 in 2 years that showoff the 5 year warranty.


https://www.reddit.com/r/nvidia/comments/j1..._policy_in_the/

https://www.reddit.com/r/nvidia/comments/j1..._from_scalpers/

QUOTE
“Dear XXXX,

Let's make it simple, Warranty is only honored to the original purchaser of the product.

You can sell the product if you wish, but be advised that in the event of a warranty claim, It is you who should be filing the request and not the buyer since the receipt is under your name.

Cheers, XXXX ZOTAC Technical Support”




Zotac cards (for now, maybe will upgrade and change hardware change capacitor in future depending on current feedbacks of users etc)

Pros: cheap (save RM200-400 depending on which high quality or low quality shop you bought from) and get mooncake
user posted image

Cons: up to 10% performance deficit (1-3% before new nvidia driver release of today) for Trinity card.
0 MLCC /highquality capacitor
user posted image

user posted image


In before /ASUSFTW, /ROGFTW, /highqualityASUS

user posted image

This post has been edited by Jedi: Sep 29 2020, 06:20 PM
lepo
post Sep 29 2020, 03:11 PM

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mati ooo if like this
pineapplegrenade
post Sep 29 2020, 03:13 PM

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Again, if you people want to buy zotac, go for AMP series one.
SUSEBBattlefield
post Sep 29 2020, 03:13 PM

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idealtech rejoice

QUOTE(K.I.T.T @ Sep 27 2017, 11:41 AM)
user posted image

Ini kedai very famous woooo


Zotac dah respon:

user posted image
*
This post has been edited by EBBattlefield: Sep 29 2020, 03:16 PM
ps3 fanboy
post Sep 29 2020, 03:13 PM

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scalper dead lol
TSJedi
post Sep 29 2020, 03:14 PM

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QUOTE(pineapplegrenade @ Sep 29 2020, 03:13 PM)
Again, if you people want to buy zotac, go for AMP series one.
*
you are joking troller brows.gif
SUSLawdRetep
post Sep 29 2020, 03:14 PM

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aku pakai zotac tak tension pun

inb4 poorfeg
TSJedi
post Sep 29 2020, 03:15 PM

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QUOTE(EBBattlefield @ Sep 29 2020, 03:13 PM)
idealtech rejoice
*
/high quality PC shop sell premium price, premium product. brows.gif lol
Skylinestar
post Sep 29 2020, 03:16 PM

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3% behind. But does it crash like others?
kaiserreich
post Sep 29 2020, 03:16 PM

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How zotac know before you claim warranty?

Every purchase need to register?

Also , [wtb] gtx 3080 zotac, rm100

This post has been edited by kaiserreich: Sep 29 2020, 03:17 PM
SUSEBBattlefield
post Sep 29 2020, 03:17 PM

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QUOTE(Jedi @ Sep 29 2020, 03:15 PM)
/high quality PC shop sell premium price, premium product.  brows.gif  lol
*
exactly...
people who sell PC in low quality forum, no need worry about warranty tongue.gif
littlegamer
post Sep 29 2020, 03:17 PM

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Buy don't activate or register lor.
When warranty baru register product, it still fall back to the date of purchase, cus needed upload invoice 1.
TSJedi
post Sep 29 2020, 03:17 PM

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QUOTE(kaiserreich @ Sep 29 2020, 03:16 PM)
How zotac know before you claim warranty?

Every purchase need to register?
*
from the reddit TS

QUOTE
Yes this has always been true with zotac. I just wanted to confirm if there was any way they would honor warranty with a brand new item with original invoice in hand. The answer is no. You have to have original NAME and ADDRESS from invoice that matches order # on receipt. Some people have said you could fake the name and say you moved (which would probably work) but it doesn’t mean I hate their warranty policy any less lol

nebula87
post Sep 29 2020, 03:22 PM

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QUOTE(littlegamer @ Sep 29 2020, 03:17 PM)
Buy don't activate or register lor.
When warranty baru register product, it still fall back to the date of purchase, cus needed upload invoice 1.
*
Supplier will have the product serial number.
They will know when you received the product.
zerorating
post Sep 29 2020, 03:22 PM

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QUOTE(Skylinestar @ Sep 29 2020, 03:16 PM)
3% behind. But does it crash like others?
*
based on the nvidia response recently, it looks like using sp-cap is not an issue.
well, be prepare to get new bios revision for the other model.

the nvidia kucing leaker said that the card that he were having lower max boost clock on the latest drivers, so i guess thats nvidia answer on the instability issue.

user posted image
yeezy
post Sep 29 2020, 03:24 PM

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What if we sent to distributor ask for warranty? can or not?
teehk_tee
post Sep 29 2020, 03:25 PM

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QUOTE(zerorating @ Sep 29 2020, 03:22 PM)
based on the nvidia response recently, it looks like using sp-cap is not an issue.
well, be prepare to get new bios revision for the other model.

the nvidia kucing leaker said that the card that he were having lower max boost clock on the latest drivers, so i guess thats nvidia answer on the instability issue.

user posted image
*
any fix to nbidia problems = gimp the card kek
dawnreaver
post Sep 29 2020, 03:25 PM

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ASUS is the BEST.
Nomisma
post Sep 29 2020, 03:26 PM

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QUOTE(yeezy @ Sep 29 2020, 03:24 PM)
What if we sent to distributor ask for warranty? can or not?
*
if they link the initial registration to 1st owner's IC, then you as 2nd owner go submit, i think kennot already.
macyhouse
post Sep 29 2020, 03:27 PM

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official receipt ada nama meh
Revamperz
post Sep 29 2020, 03:28 PM

im freaking IN! ™
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ekceli this gonna kill scalper for good


SUSNB01
post Sep 29 2020, 03:28 PM

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My GTX 970 still going strong. Justy got myself a used RTX2070. Apa takut.
PJng
post Sep 29 2020, 03:28 PM

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QUOTE(kaiserreich @ Sep 29 2020, 03:16 PM)
How zotac know before you claim warranty?

Every purchase need to register?

Also , [wtb] gtx 3080 zotac, rm100
*
Attached Image

maybe this? i register need key in info
Skylinestar
post Sep 29 2020, 03:28 PM

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QUOTE(teehk_tee @ Sep 29 2020, 03:25 PM)
any fix to nbidia problems = gimp the card kek
*
Better gimp the card further to prevent crash.
pineapplegrenade
post Sep 29 2020, 03:29 PM

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QUOTE(Jedi @ Sep 29 2020, 03:14 PM)
you are joking troller  brows.gif
*
Not really lol. I am using 1070ti amp extreme for a long time edi, no problem. Probably warranty gone before it broke. Pretty satisfied with it.
klch87
post Sep 29 2020, 03:30 PM

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so...

cheap thing no good
good thing no cheap
KLthinker91
post Sep 29 2020, 03:31 PM

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The first owner can still file the warranty on behalf mah
Boldnut
post Sep 29 2020, 03:31 PM

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QUOTE(teehk_tee @ Sep 29 2020, 03:25 PM)
any fix to nbidia problems = gimp the card kek
*

This is why Apple boycott Nvidia. Last time Damage GPU they wont replace for Apple laugh.gif


jokerBear
post Sep 29 2020, 03:31 PM

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lotac lol
seatux
post Sep 29 2020, 03:32 PM

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No mention to those who filled in the SunCycle warranty also.
apamise
post Sep 29 2020, 03:37 PM

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Just ask original buyer to help claim warranty then.

This post has been edited by apamise: Sep 29 2020, 03:37 PM
lagista
post Sep 29 2020, 03:37 PM

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QUOTE(klch87 @ Sep 29 2020, 03:30 PM)
so...

cheap thing no good
good thing no cheap
*
Free mooncake yo

laugh.gif laugh.gif
yeezy
post Sep 29 2020, 03:37 PM

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QUOTE(Nomisma @ Sep 29 2020, 03:26 PM)
if they link the initial registration to 1st owner's IC, then you as 2nd owner go submit, i think kennot already.
*
last time i bought palit 1070 from 2nd user(which make me the 3rd user) with warranty, i got few issue and send to distributor and they accepted it. some more ask me if want to do some RMA with sun cycle or not. i said yes then 3 months for RMA
emburrar
post Sep 29 2020, 03:38 PM

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rosak beli baru la
murah je
craxors
post Sep 29 2020, 03:44 PM

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zotac penipu scammer performance < fe.


ooo wait.. diff setori.
TSJedi
post Sep 29 2020, 03:45 PM

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QUOTE(apamise @ Sep 29 2020, 03:37 PM)
Just ask original buyer to help claim warranty then.
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so in garage sales

[5 year warranty under me] confused.gif
apamise
post Sep 29 2020, 03:49 PM

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QUOTE(Jedi @ Sep 29 2020, 03:45 PM)
so in garage sales

[5 year warranty under me]  confused.gif
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As long both sides understood and agree, I don't see any problem.
kerolzarmyfanboy
post Sep 29 2020, 03:54 PM

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i'm unclear on this.. the policy applies on all Zotac products and worldwide?

u mean I can't claim RMA on my garage-sale-bought 1080ti (which still have warranty till 2022) ?


supsupsui
post Sep 29 2020, 03:58 PM

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So it's cheaper for a reason.

Noted.
kaiserreich
post Sep 29 2020, 04:28 PM

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https://forum.lowyat.net/topic/4417455/all

user posted image
SUSEBBattlefield
post Sep 29 2020, 04:32 PM

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QUOTE(kerolzarmyfanboy @ Sep 29 2020, 03:54 PM)
i'm unclear on this.. the policy applies on all Zotac products and worldwide?

u mean I can't claim RMA on my garage-sale-bought 1080ti (which still have warranty till 2022) ?
*
just dont tell them you bought at garage sales la......
as long as got orignal invoice, still can claim warranty.
just call yourself ah kau ah mau or whatever the original buyer is tongue.gif
hurricane21
post Sep 29 2020, 04:34 PM

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scalper enjoice

owai
defaultname365
post Sep 29 2020, 04:37 PM

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Nice. This is such a beautiful way to target scalpers.
littlegamer
post Sep 29 2020, 04:39 PM

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QUOTE(nebula87 @ Sep 29 2020, 03:22 PM)
Supplier will have the product serial number.
They will know when you received the product.
*
Yea, the point of don't register so your name don't bind. They can know when you get it but can't specify who owns it. I think la..
soulseeker6187
post Sep 29 2020, 04:44 PM

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Ok la like this. Scalper will lose market. People don't want to buy pre registered card. If kenot claim warranty.
Milupa
post Sep 29 2020, 04:47 PM

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5 years warranty still great though for private user. For scalpers definitely not lol
TSJedi
post Sep 29 2020, 04:51 PM

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QUOTE(kaiserreich @ Sep 29 2020, 04:28 PM)
/high quality ASUS, MSI, Gigabyte, EVGA shop rclxms.gif with lifetime dust cleaning, lifetime RMA, warranty and delivery
user posted image
kahjye
post Sep 29 2020, 04:59 PM

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QUOTE(NB01 @ Sep 29 2020, 03:28 PM)
My GTX 970 still going strong. Justy got myself a used RTX2070. Apa takut.
*
big difference o not?

i boughted gtx970 last time..RM 1400 ..PALIT summore lel.
PathofLife
post Sep 29 2020, 05:01 PM

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Zotac : Let them eat mooncake.
munak991
post Sep 29 2020, 05:04 PM

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This lagi make me goes not touching Zotac
SUSNB01
post Sep 29 2020, 05:05 PM

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QUOTE(kahjye @ Sep 29 2020, 04:59 PM)
big difference o not?

i boughted gtx970 last time..RM 1400 ..PALIT summore lel.
*
I think so. Although didn't really check. Can hit max144fps all the time in my Sniper V2 at ultrawide resolution. (3xxx x 1440). Previously maybe half of that only.

Last time I bought my used Zotac GTX 970 for RM 1.2k

This post has been edited by NB01: Sep 29 2020, 05:06 PM
terradrive
post Sep 29 2020, 05:07 PM

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Only for extended warranty right for registering online, the base warranty still applies. Btw warrantied my galax GPU before and their online customer service had been helpful, even upgraded me to 1070ti from 1070 lel
wailam
post Sep 29 2020, 05:10 PM

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2nd hand trigger
SUSCurrent Events guy
post Sep 29 2020, 05:10 PM

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Ask Sun Cycle if this is transferrable or not then update the topic.


TSJedi
post Sep 29 2020, 05:26 PM

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QUOTE(Current Events guy @ Sep 29 2020, 05:10 PM)
Ask Sun Cycle if this is transferrable or not then update the topic.
*
I dont do cheapskate when come to PC parts, if u think saving RM 200 to 400 for a GPU to run at 'base or nerfed base clock with new driver' is fine, by all means make the call.


salimbest83
post Sep 29 2020, 05:31 PM

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i use palit.. so low quality brand also eh?
TSJedi
post Sep 29 2020, 05:47 PM

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QUOTE(salimbest83 @ Sep 29 2020, 05:31 PM)
i use palit.. so low quality brand also eh?
*
palit, gainward, and galax are same company owned.

Out of the 3, only Galax Hall of Fame is the terror card, same lvl as ROG Strix and EVGA.

Otherwise, stay away if you are enthusiast gamer.

Any brand punya same card, i.e RTX 3080 same only for casual gamer. because, it is supposed to run at advertised base clock speed. Longevity of cards based on PCB design, quality materials etc. If u change card every 2 years, why not?


Milupa
post Sep 29 2020, 05:58 PM

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QUOTE(Jedi @ Sep 29 2020, 04:51 PM)
/high quality ASUS, MSI, Gigabyte, EVGA shop  rclxms.gif  with lifetime dust cleaning, lifetime RMA, warranty and delivery
user posted image
*
This one will be the best card but ASUS only 3 years warranty biggrin.gif
Skylinestar
post Sep 29 2020, 05:59 PM

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QUOTE(salimbest83 @ Sep 29 2020, 05:31 PM)
i use palit.. so low quality brand also eh?
*
as long as you are not using intel onboard graphics
user posted image
patienceGNR
post Sep 29 2020, 06:02 PM

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But in Malaysia, most receipts issued do not contain name, yes?
zerorating
post Sep 29 2020, 06:06 PM

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QUOTE(patienceGNR @ Sep 29 2020, 06:02 PM)
But in Malaysia, most receipts issued do not contain name, yes?
*
but some retailer will still register warranty regardless anyway.
last time i buy gaygaybyte stuff and the sales people did ask for my name and phone number.
zerorating
post Sep 29 2020, 06:17 PM

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QUOTE(Jedi @ Sep 29 2020, 05:47 PM)
palit, gainward, and galax are same company owned.

Out of the 3, only Galax Hall of Fame is the terror card, same lvl as ROG Strix and EVGA.

Otherwise, stay away if you are enthusiast gamer.

Any brand punya same card, i.e RTX 3080 same only for casual gamer. because, it is supposed to run at advertised base clock speed. Longevity of cards based on PCB design, quality materials etc. If u change card every 2 years, why not?
*
or just buy mid-range card from any brand, low wattage, cooler vrm,cooler capacitor, less electronic voice and can use cheepo PSU.
some pc mustard know that their GPU create so much heat, takes ton of power, wadehel still want to OC more, ohhh 1-3fps less mean you will be extremely less competitive ka?

TSJedi
post Sep 29 2020, 06:22 PM

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ASUS replied with /high quality materials
salimbest83
post Sep 29 2020, 07:05 PM

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QUOTE(Jedi @ Sep 29 2020, 05:47 PM)
palit, gainward, and galax are same company owned.

Out of the 3, only Galax Hall of Fame is the terror card, same lvl as ROG Strix and EVGA.

Otherwise, stay away if you are enthusiast gamer.

Any brand punya same card, i.e RTX 3080 same only for casual gamer. because, it is supposed to run at advertised base clock speed. Longevity of cards based on PCB design, quality materials etc. If u change card every 2 years, why not?
*
palit jetstream 1070 now.
counting to 2y .. we'll see how long it can go on me.

Bombgen
post Sep 29 2020, 07:10 PM

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Bodoh warranty policy. I will avoid Zotac at all cost.
I<3LYN
post Sep 29 2020, 11:51 PM

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good policy... also deal with people who sell used hardware at almost full price just because it is still "under warranty" or some idiots actually sell their used hardware at higher than new unit price...
daus89
post Sep 29 2020, 11:55 PM

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KEK
more reason to avoid zotac
peja5081
post Dec 21 2020, 10:43 AM

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QUOTE(seatux @ Sep 29 2020, 03:32 PM)
No mention to those who filled in the SunCycle warranty also.
*
Did they verify original owner?
peja5081
post Dec 21 2020, 02:10 PM

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Claims on the warranty during the standard warranty period (standard warranty period varies by region) must be processed through the seller of the product , who will forward the defective product to ZOTAC for warranty services. Warranty claims during the extended warranty period must be filed directly with ZOTAC. Extended warranty claims must be emailed to ZOTAC at warranty.hq@zotac.com and please provide the following information:



- name of ZOTAC product

- serial number of product

- customer’s name

- date of registration

- photocopied purchase receipt and registration certificate

- description of the defect

- system specifications and operating system.



Warranty claims during the extended warranty period must be filed by the original purchaser of the ZOTAC product who has duly registered for product warranty services online in accordance with paragraph 3 above.

1st 3 years cover for 2nd owner.. extended warranty 2 years only 1st owner can claim
iceblendedmonkey
post Dec 21 2020, 02:15 PM

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Shopping for a card this year. I guess byebye zotac.
cursetheroad01
post Dec 21 2020, 02:18 PM

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padan muka siapa suruh beli dengan scalper
maxpudding
post Dec 21 2020, 02:19 PM

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EVGA is the bestest for warranty claims for second or third owner
styrwr91
post Dec 21 2020, 02:27 PM

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same as Palit for the extended warranty period... most manufacturer only has 3 years warranty anyway..

 

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