Hi,

Does anyone know if the 365 plan still available? I used to subscribe to it. However, it seems to be missing now.

Can someone help me on this?

If u mean Digi it should still be valid but on v4 prepaid or something.

this is hotlink thread

Use *100# then go to account, then extend validity.

I don't have that option now. I am not too sure why. I am on bagus plan

How much balance you have now?

Your plan is bagus wm?

I have 70+ inside. Yes bagus wm. Is there a way for me to get that 365 validity? My plan is expiring soon. I would like to keep my number.

Yes it should be have. Just dial *100# den go to MY ACCOUNT, then maybe choose something related to VALIDITY.


Or maybe you can upload some screenshot for us to see?

I tried, but I think because I am away from Malaysia currently, in Singapore. Could that be the reason? I tried looking into my hotlink app, I do not have the option to extend my validity. With the on-going COVID I doubt I can get home anytime soon. Is there an option that I could get it done remotely?

Maybe that the reason, when you were in singapore the USSD code won't work as you are connected to Singapore telco. FYI hotlink apps won't able to help as well. Only USSD code able to help.

Guess you need call/email/online chat with hotlink customer service see what they can help you.

Ah ok. Thanks alot

I’m in Malaysia, and I can’t see the “My Account” option in the *100#. Can’t find the 365 option either. Only have top up.

Try contact hotlink support

try *365#

You can't find it because Hotlink hss removed 365 validity

Back 2016, i studied oversees and I asked Hotlink to change the plan to get 365 so that i can access interney banking. This is a special request.

Hotlink requested supporting document i.e passport and visa as well..they eventually did chnged manually my plan with some fees applied...

So yeah ask Hotlink and you can PM them in Lowyat..

This post has been edited by hakimnen: Sep 25 2020, 07:30 AM

I’m on bagus plan. Previously I subscribed to the 365 validity.

Yes just call up hotlink support, they can help you.

Hotlink removed 365 validity..this happened to me in 2016

I just extended in August, still able to. But I did it at Woodlands waterfront after forcing connection to Maxis instead of roaming.

Just tried... it asked me to change the plan to Hotlink# and its RM60 now! (Last time I think RM38 only)

Ok....

Last year I'm still subscribed to it... but I think they removed it for user with newer plan. Last plan I know that still support it is the Bagus plan.

What that RM60 plan name? Check whether have 365 validity or not first.

it is #hotlink plan (which shouldn't have validity365 officially), so basically u r at your own risk...

Hotlink 365, Relocate back the super long life plan
https://forum.lowyat.net/topic/4186655/+140


AFAIK, they never removed it.. for the old plan that have validity365.
btw, the auto renewal function is removed, and the 365 days validity is count at differrent way(now it start from the day u pay the rm33 ).
now user cannot toppup RM100, and then buy validity to get 465 days.


Obviously, singapore issue. come back and u can acccess it in *100# .
(or no need come back, go some where can access malaysia telco signal in Singapore , also will do).

#Hotlink...

The RM60 is to buy the validity... not the plan.

I pmed hotlink, they made some amendments on my account and wallaa the option is there. Extended for 33

the function to extend validity is still there even you are on roaming. just the options to navigate to there is different as compare to you are in bolehland maxis network.

1) *100#

2) 01

3) 8

4) 01

5) 01

6) 3


This post has been edited by westlife: Sep 25 2020, 11:22 PM

Yes.. You're right.. 😂

i struggled to get it initially too.

even called up the hotlink customer service on this previously.

only later then i managed to discover that i can go thru the above steps to get to the option to buy the validity while on roaming.

Haha.. Quite troublesome for us that are away from Malaysia.

Yeah. Correct. Lucky it can still be done.