Welcome Guest ( Log In | Register )

Outline · [ Standard ] · Linear+

 Internet service provider (MYISP), Quality and reliability

views
     
TSbeebee1314
post Sep 6 2020, 07:16 PM, updated 6y ago

Regular
******
Senior Member
1,683 posts

Joined: Sep 2018
Hi everyone here. Anyone is using this home Internet service provider named MyISP. Website as below

https://www.myisp.com.my/

My area, stupid TM says gonna take years to pull cable and put port for unifi. And Time is not interested to put at my taman. Only this MyISP says they will do. As such, I wonder anyone tried and testing their home broadband service and can give or share feedback on their Internet speed, stability and their customer service quality of providing after sales feedback.

Thanks all
dreamfasten
post Sep 6 2020, 11:14 PM

Casual
***
Junior Member
417 posts

Joined: Apr 2010
I guess the major concern is the customer service especially if the internet break down.
This is what I worry as well as if I terminate streamyx and the new ISP doesn't function per what they claimed.
Xanxeviera.
post Sep 7 2020, 01:33 PM

Getting Started
**
Junior Member
203 posts

Joined: Jun 2020
QUOTE(Cro0119 @ Sep 7 2020, 08:52 AM)
Have you tried with MAXIS Home Fibre?
*
Maxshit with lesser speed, better opt for other isp
TSbeebee1314
post Sep 9 2020, 10:57 AM

Regular
******
Senior Member
1,683 posts

Joined: Sep 2018
QUOTE(dreamfasten @ Sep 6 2020, 11:14 PM)
I guess the major concern is the customer service especially if the internet break down.
This is what I worry as well as if I terminate streamyx and the new ISP doesn't function per what they claimed.
*
Yes that as well. So have you tested MyISP?

QUOTE(Xanxeviera. @ Sep 7 2020, 01:33 PM)
Maxshit with lesser speed, better opt for other isp
*
My area don't have maxis also. Otherwise would have taken the package Hotlink Home Fibre.
dreamfasten
post Sep 10 2020, 07:44 PM

Casual
***
Junior Member
417 posts

Joined: Apr 2010
QUOTE(beebee1314 @ Sep 9 2020, 10:57 AM)
Yes that as well. So have you tested MyISP?
My area don't have maxis also. Otherwise would have taken the package Hotlink Home Fibre.
*
This is not in my area. But I am having same dilemma as you where there is new ISP and there are only limited reviews on it. sad.gif
TSbeebee1314
post Sep 11 2020, 10:15 AM

Regular
******
Senior Member
1,683 posts

Joined: Sep 2018
QUOTE(dreamfasten @ Sep 10 2020, 07:44 PM)
This is not in my area. But I am having same dilemma as you where there is new ISP and there are only limited reviews on it.  sad.gif
*
Limited? More like none. When I search their FB, linked to some middle east country, Kenya if not mistaken. Their website is also very very limited in information.

Ask around friends and relatives, everyone using TIME, UNIFI and Maxis Broadband. No one has heard of it. Kinda frustrating coz my area don't have fibre cable. Worst part, 12 months contract. If bad, stuck for 12 months. Aih
Masamilow
post Sep 11 2020, 02:29 PM

New Member
*
Newbie
33 posts

Joined: Jun 2014
I'm using this ISP as it is the same as Penangfon. Initially the connection is good and speed is consistent but for the past few months, the speed is getting worse especially at night. I subscribe to their 30 mbps but at night the speed will drop to around 5 mbps.

Their CS is not really reliable also.

Now thinking of jumping out from this ISP as my area has started to install Unifi and TIME is coming soon as well.
TSbeebee1314
post Sep 11 2020, 03:35 PM

Regular
******
Senior Member
1,683 posts

Joined: Sep 2018
QUOTE(Masamilow @ Sep 11 2020, 02:29 PM)
I'm using this ISP as it is the same as Penangfon. Initially the connection is good and speed is consistent but for the past few months, the speed is getting worse especially at night. I subscribe to their 30 mbps but at night the speed will drop to around 5 mbps.

Their CS is not really reliable also.

Now thinking of jumping out from this ISP as my area has started to install Unifi and TIME is coming soon as well.
*
Rebranding from Penangfon to MyISP Dot Com?
dreamfasten
post Sep 11 2020, 08:00 PM

Casual
***
Junior Member
417 posts

Joined: Apr 2010
QUOTE(beebee1314 @ Sep 11 2020, 10:15 AM)
Limited? More like none. When I search their FB, linked to some middle east country, Kenya if not mistaken. Their website is also very very limited in information.

Ask around friends and relatives, everyone using TIME, UNIFI and Maxis Broadband. No one has heard of it. Kinda frustrating coz my area don't have fibre cable. Worst part, 12 months contract. If bad, stuck for 12 months. Aih
*
Yes. Residents at my area are aging and they dont really care the internet speed. Previously TIME tried to collect the number also not enough.
Worst part is now I had to work from home due to COVID19 by the turtle internet speed !
Masamilow
post Sep 14 2020, 12:05 AM

New Member
*
Newbie
33 posts

Joined: Jun 2014
QUOTE(beebee1314 @ Sep 11 2020, 03:35 PM)
Rebranding from Penangfon to MyISP Dot Com?
*
Yes, last time when they do promotion at my apartment is through Penangfon name

After several months, they doing promotion again but using MYISP name
katowwe
post Dec 14 2020, 04:49 PM

Getting Started
**
Junior Member
200 posts

Joined: Aug 2016
Today I saw MyISP put the pipe into the big ditch, I m so confuse what are they doing.
pandera999
post Dec 14 2020, 05:21 PM

모든 것​에는 정해진 때​가 있으니
*******
Senior Member
6,214 posts

Joined: Sep 2010
From: Busan, Kr | Kuching, Swk



QUOTE(katowwe @ Dec 14 2020, 04:49 PM)
Today I saw MyISP put the pipe into the big ditch, I m so confuse what are they doing.
*
could be a backbone infra hmm.gif

 

Change to:
| Lo-Fi Version
0.0440sec    1.03    5 queries    GZIP Disabled
Time is now: 18th December 2025 - 09:41 PM