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Credit Cards Affin Duo Credit Card, great rewards for eWallet

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LostAndFound
post Feb 14 2021, 11:53 PM

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QUOTE(cybpsych @ Feb 9 2021, 08:46 PM)
what gifts you're expecting?

new signups got rm25 cashback https://www.affinonline.com/AFFINONLINE/med...-Jan2021-R2.pdf
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This will cover SST for one card of the Duo only right? So we still have to pay the other RM25?
LostAndFound
post Feb 19 2021, 03:21 PM

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QUOTE(putra23 @ Feb 19 2021, 01:47 PM)
Bought a laptop from Dell. The sales person asked for credit card details.
No online cashback with Visa Cashback card sad.gif
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You give credit card details to a person but expect online cashback?
LostAndFound
post Feb 24 2021, 04:45 PM

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QUOTE(karteh @ Feb 24 2021, 04:41 PM)
does affin fast in card approval or is it better to visit the branch?
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Just applied yesterday evening, today afternoon already the CS approached me by email and SMS. Submitted all documents an hour ago. Let's see how fast.
LostAndFound
post Feb 24 2021, 05:25 PM

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QUOTE(karteh @ Feb 24 2021, 04:54 PM)
ohhh that's fast cz prev said they are a bit slow which may due to covid
seems like they are back on track
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The agent just informed me that he's checked and submitted all my documents, estimate 7-10 working days to process.
LostAndFound
post Mar 13 2021, 10:15 AM

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QUOTE(ClarenceT @ Mar 13 2021, 08:50 AM)
But this new format lose one of the key functions and historical values of a credit card.
Debit card numbers are not embossed so can't be used at this device.
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I graduated and working for one and a half decades di but never seen or used that device =) when was the last time you used it?
LostAndFound
post Mar 15 2021, 10:39 AM

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My card approved, going to pick up at branch. The thing In eed to remember is to get the online pre-registration done right? Anything else? I'm new to bank and don't even have a savings account with them
LostAndFound
post Mar 15 2021, 03:22 PM

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QUOTE(LemonJane @ Mar 15 2021, 02:26 PM)
To LaiN87
When I picked up the cards, I applied for internet banking using the Rewards card as that was the first envelope I opened.  I then activated it and used it to register my phone number for TAC at the ATM.
When I got home I proceeded with first time log-in, challenge questions etc and had no issue. 
The next day I activated the Rebate card after realising that it was the Rewards card that has been activated.
So I don't think your problem is due to that you have only activated one card.
Call the call centre to ask what may cause your problem.
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Just picked my cards up and did all the internet backing stuff, but when I logged in can't see any CC (even though the account was created using a CC number), did it take a while for you as well? To be fair its only been 2 hours since I picked the card up, maybe got processing lag.
LostAndFound
post Mar 15 2021, 03:31 PM

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QUOTE(fruitie @ Mar 15 2021, 03:29 PM)
The last round I did my Affin Bank Internet banking thingy, it required 24H to reflect everything.
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Thanks fruitie =) will check again tomorrow.
LostAndFound
post Mar 16 2021, 10:55 AM

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Thanks! Based on my understanding, the cashback card is 3% capped RM80, so just reload any of my ewallets combined RM2,666.67 per month to max?

And also it's following statement date (is there a way to check my statement date in the website, or do I have to wait for first statement to be generated?) based on the documents provided. Does Affin have PBB's funny "first statement is more than one month so you don't get cashback for it" thing?
LostAndFound
post Mar 17 2021, 08:12 AM

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QUOTE(fruitie @ Mar 16 2021, 11:05 AM)
Yes, though I usually spend RM 2667.

I checked with CS though you may see it on Affin Online. My dashboard > Credit Card > View Account > View Account Details. I must admit the page is not that friendly when it comes to navigating around..

No such thing like PBB but it must be posted within the same statement month to be entitled for cash back.
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Thanks. I think it's My dashboard > Credit Card > View History > View Account Details? That's where I found it.

QUOTE(MGM @ Mar 16 2021, 11:18 AM)
Congrats, find out your next statement ASAP, if u dont want to missed the 1st cb.
Got my card on 11Feb, next day found out my next statement is  14Feb, quickly did a reload of rm2667 on 12Feb, but unfortunately it was still posted after d 14Feb statement n i only got the cb on 14Mar. Missed 1 month.
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My statement date shows as 16 Mar and I only received the card 15 Mar. Did some spend (Grabpay) immediately on receiving and it's included in the statement so I have earned that CB thankfully. Not maxed out but okay la, I don't plan to max out anyway (yet). Still looking for lubang.


QUOTE(Human Nature @ Mar 16 2021, 01:07 PM)
Late posting and missed out the statement month doesn't mean you lose the cashback. It will be counted in the next cycle. Better make this clear for the new rest.
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To be clear, this applies to those who max out and plan to earn RM80 every month. If you have RM1k more transaction at end of month that 'push' to next month, you get RM30 less cashback for the early month, and even though you have earnt that cashback in the next month, you cannot get RM110 for that month so your 'maxed' earnings is effectively less.

So no, you don't 'lose' anything, only opportunity cost.
LostAndFound
post Mar 24 2021, 04:25 PM

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The cash-on-call is 0% or got some charge?
LostAndFound
post Mar 24 2021, 05:15 PM

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QUOTE(cybpsych @ Mar 24 2021, 04:35 PM)
Wow 0% cash on call for NTB (I'm NTB), no hidden fees? Why the PDF later on got 6/8/12% mentioned?
LostAndFound
post Mar 29 2021, 09:02 AM

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QUOTE(cybpsych @ Mar 27 2021, 09:26 PM)
last 3 txn not in current cycle, cuz it was posted on statement date (22 Mar)

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If it was posted on statement date but made it into the statement then shouldn't it be considered for cashback of that month? New to bank so not sure, but I thought if can capture in time for statement then should be that way.

Btw I never received my e-statement, under web portal e-statement subscription maintenance it shows as subscribed. And when I go to 'download e-Statement' I can see both my card but the 'download' button is grayed out, even when I select March statement. Anyone experienced this before?
LostAndFound
post Mar 29 2021, 09:33 AM

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QUOTE(cybpsych @ Mar 29 2021, 09:22 AM)
[color=blue]
user posted image
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Thanks. So basically I 'missed' the chance for first statement cashback, everything got pushed to second statement. All spent on 15th Mar when I received the cards, but statement was generated 16th March.

Won't be a problem in future statements of course....
LostAndFound
post Apr 7 2021, 12:23 PM

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QUOTE(kamen91 @ Apr 7 2021, 12:05 PM)
I see, is there other wallet that I can do this method to get free cashback?
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Go check which ewallet has withdraw option.

Then go check their thread on LYN. All have discussion (including pro and con). For example shopeepay already you have been told you will get soft-banned from any CC reload when you do this.

Safest way is spend the money. There are ways to withdraw (including safe ways) but you should go to the dedicated threads.
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post Apr 17 2021, 05:02 AM

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QUOTE(cclim2011 @ Apr 16 2021, 05:24 PM)
managed to get my statement date back to 14th after affin changed my statement date to end of the month for a couple of months.... πŸ˜…
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Can simply change statement date without your request?
LostAndFound
post Apr 17 2021, 05:57 PM

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Anyone got any experience appealing against the finance charges and late charges? I missed the payment due date for first statement until they sent SMS and I immediately paid.
LostAndFound
post Apr 18 2021, 07:03 AM

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QUOTE(sjz @ Apr 17 2021, 06:59 PM)
call their cust service request for waiver.
if reject, escalate to customer resolution unit.
if still reject,
request CSU to write a black and white letter to you stating their final decision,
tell CSU you will refer to BNM.

if to this point CSU still write you a letter,
use that letter proceed to OFS
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Thank you very much.
LostAndFound
post Apr 23 2021, 09:10 AM

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QUOTE(spreeeee @ Apr 22 2021, 03:16 PM)
so, what is the conclusion? able to skip activating mastercard? any sst imposed to non-activated card? any other impact/penalty/etc.?

i jz got both the cards today.. and have activated visa..
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As long as there's still the promo of automatic RM25 cashback (to Mastercard) for new activation, what's the reason to not activate it?
LostAndFound
post Apr 26 2021, 10:45 AM

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QUOTE(celciuz @ Apr 24 2021, 11:41 AM)
Just got off the call with Affin CS, I mentioned overlook on the payment and I have fully paid and requested for goodwill waiver for both, he was accommodating. Did the verification then basically listed out the 2 charges and proceed to request in system. I guess next statement only I can check since this late and finance charges don’t appear online πŸ˜….

I guess this will work first time only, sigh this card of mine has a very different statement date versus all my other cards πŸ˜…
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Just did the same (too busy to get to it this whole past week), hopefully can go through. Will see on my next statement of 16 May.

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