Lowyat.NET -> Finance, Business and Investment House -> Credit Cards, Debit Cards, Prepaid Cards and Loyalty CardsCredit Cards Affin Duo Credit Card, great rewards for eWallet
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 Apr 17 2025, 08:58 PM
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#21
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Senior Member
7,616 posts Joined: Mar 2009 
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QUOTE(mamamia @ Apr 17 2025, 03:11 PM) Update: I think i found the culprit.. it is autodebit for my Nirvana payment.. it seem they didnt pay cashback for this autodebit.. Have been getting cashback for the past years.. suddenly this month dont get.. check the transaction date is same as previous month, impossible Nirvana trigger payment manually.. Same! My auto debit for nirvana didn't get cashback. I made a report but until now no one got back to me. Did u report? |
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Apr 18 2025, 02:15 PM
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#22
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Senior Member
7,616 posts Joined: Mar 2009
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QUOTE(mamamia @ Apr 18 2025, 02:06 PM) i just reported yesterday, they claimed need 3-5 working days. when did u report? 2 weeks ago. can u let me know if they get back to u? |
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Apr 18 2025, 02:24 PM
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#23
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Senior Member
7,616 posts Joined: Mar 2009
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QUOTE(mamamia @ Apr 18 2025, 02:22 PM) ok, u didnt follow up with them? last week i did, the person told me the relevant department haven't get back to them, just ask me to wait for someone to call or email |
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Apr 23 2025, 10:11 AM
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#24
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Senior Member
7,616 posts Joined: Mar 2009
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QUOTE(mamamia @ Apr 18 2025, 04:03 PM) i mean the newly added prohibited MCC just announced in Jan25... n as i know prohibited mean the transactions should be rejected upfront... n i check my card is conventional card... New statement came in, also no cashback for nirvana. |
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Apr 23 2025, 01:30 PM
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#25
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Senior Member
7,616 posts Joined: Mar 2009
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QUOTE(mamamia @ Apr 23 2025, 01:26 PM) In this case, I need to change my autodebit to other card Which card u planning to use? |
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Apr 25 2025, 11:07 PM
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#26
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Senior Member
7,616 posts Joined: Mar 2009
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QUOTE(mamamia @ Apr 25 2025, 05:25 PM) Affin responded and said the transactions submitted by the Acquiring Bank is not classified as online. e-commerce, or recurring transactions categories. Look like Nirvana there is having issue on autodebit and they manual recharge to our card? Not sure if it's related, I received an SMS that says thanks for using ur card at Nirvana, which is strange, cause all these while, auto debit doesn't send me SMS.Thanks for the info by the way, so meaning it's Nirvana side, not an error by Affin, right? |
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May 19 2025, 12:33 PM
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#27
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Senior Member
7,616 posts Joined: Mar 2009
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QUOTE(mamamia @ May 19 2025, 10:14 AM) my May statement receive cashback for the Nirvana installment... which will be the last transactions as i already move my auto debit to Alliance Bank card.. but, i notice that we can also pay the installment in advance via the My Nirvana app, that one should be treated as "Online" transaction for Affin.. Hmm.. Will check my next statement, hopefully got as I don't have other cards for auto debit. If we pay in advance, they will still perform auto debit, right? as its automated by the system |
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May 24 2025, 09:36 AM
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#28
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Senior Member
7,616 posts Joined: Mar 2009
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QUOTE(mamamia @ May 19 2025, 04:00 PM) i'm not sure, let's see if they autodebit again.. coz if insurance, if i pay advance, then, they wont autodebit for that month... Good news. my latest statement nirvana got cashback. Hope in the future no weird stuff again. mamamia liked this post
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