Dear all pro,

Now I face a laptop problem , that is when I want to format my laptop , I use the XP installation CD to boot , it can boot actually , but after some checking or step / before start to install the windows , " Hard Disk is locked" or some other message came out . I don't know how to solve it .I using aspire 4710G laptop . Dear all pro... , I hope you can tell me how to solve it because I am totally blank with this . Thank you very much . hope to get your good reply soon.

I have checked the bios already , but nothing is lock in the bios . not only aspire 4710G , others also face the same problem , some of them are can't find HDD . but the old aspire do not face the problems , it can be fix and format easly . Can you tell me how to solve the problem so I can format my laptop easily . Thank you .aspire 4710G