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 TnG eWallet Discussion Thread V1, eWallet, PayDirect

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hurtedheart
post May 30 2019, 09:53 PM

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If I add a touch n go card prior to its expiry date to tng wallet and reload it, will the card be usable when I flash it at highway after the card's expiry date?

by the way, I got a RM5 reward in my wallet for adding card πŸ˜€
hurtedheart
post May 31 2019, 05:38 PM

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QUOTE(ProxMatoR @ May 31 2019, 12:56 AM)
ewallet and card is different operation.....

card will expire by hook or by crook... just request transfer to new card or bank in to your account when expired will do.
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Good.

QUOTE(soonwai @ May 31 2019, 01:27 AM)
Must be this promo. 31/5 last day.

user posted image
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Yes

QUOTE(MGM @ May 31 2019, 03:29 PM)
How long to get rm5 reward?
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3 days


hurtedheart
post Jun 9 2019, 09:46 PM

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Has the durian runtuh cash back ended? Does not seem able to find it under promotion in the app ..
hurtedheart
post Jun 9 2019, 10:01 PM

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QUOTE(cybpsych @ Jun 9 2019, 09:56 PM)

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I am aware that its till end of the month, but when I scroll through promotion, it did not appear. I remember its the slide after the RFID slide, now the slide after RFID slide is mynews.com, even I scroll through all promotion in the app also cannot find. Would you mind to check if yours is the case or otherwise, thanks
hurtedheart
post Jun 9 2019, 10:14 PM

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QUOTE(xperiaDROID @ Jun 9 2019, 10:11 PM)
user posted image
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just saw this too cry.gif i am too late, this evening it was still there ..
hurtedheart
post Jul 6 2019, 04:50 PM

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QUOTE(lambcxhop99 @ Jun 13 2019, 02:07 PM)
so apparently it was due to I log in and out for me and my family account. so leasson learnt for you guys.
from tng

Thank you for contacting Touch 'n Go.



Upon checking, we regret to inform you have found to be in breached of the Touch β€˜n Go eWallet and The Company’s terms and conditions. Examples of the terms and conditions that you may have breached are:
β€’ Your device may have been signing in and out of multiple Touch β€˜n Go eWallet accounts
β€’ You are on a jailbroken/rooted device
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QUOTE(VeeJay @ Jun 13 2019, 02:26 PM)
is your phone rooted as well?

My wife and I use the same account, on 2 phones, thus far no issues.
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QUOTE(#Victor @ Jun 13 2019, 02:55 PM)
lesson learned, not to use multiple accounts on same device. so they could not recover ur account since u breached the T&C?
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So what's the conclusion? Can we login multiple accounts on the same phone without getting our account banned? Need to do so as I need to monitor the usage / top up the wallet remotely for my in laws .. sounds tedious and impractical if need to get the phone to top up especially we are apart

hurtedheart
post Jul 10 2019, 02:32 PM

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QUOTE(car_computer @ Jul 10 2019, 02:18 PM)
after a few disappointing encounters with boost, tng ewalet cb never let me down
i received my 2nd Rm5 cb today for shell petrol purchase yesterday
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Boost is totally hopeless, I have quit Boost. The promised shell cash back (pump end of May) was not received more than a month, lazy to chase liao, just forget about it and delete the app. Got my 1st cashback from TnG today, pumped yesterday πŸ˜€
hurtedheart
post Jul 10 2019, 04:04 PM

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QUOTE(soonwai @ Jul 10 2019, 03:06 PM)
I also got fed-up with chasing CB from Boost. Just 2 or 3 times. Not to many but still. TnG pulak gave me 10sen for RM350 purchase. Grrrrr...
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Faster pump shell and get rm5 x 2 while its available. This can console your 3 x rm0.10 earnings earlier. The durian runtuh I didn't manage to get rebate as it was depleted .. so you are still luckier than the unlucky πŸ˜€
hurtedheart
post Aug 4 2019, 09:47 AM

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QUOTE(kelvinlzy @ Aug 4 2019, 12:42 AM)
Update on my case, successfully paid Maxis bill using 2nd ewallet, seems like TnG really limit 1 bill account per 1 ewallet per day.
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Mind to share how much was the Ultimate Cash Back you gained? I paid denominations like RM 10, RM 20, the resulted cash back are all RM 0.10 .. sweat.gif

QUOTE(MrAndyLau @ Aug 4 2019, 09:06 AM)
Hi, just only paid my ASTRO bill RM 50 and instantly received cashback of RM 2.00.  I am confuse now whether this RM 2.00 cashback belong to:

Ultimate Cashback Campaign-(https://www.tngdigital.com.my/promotions/ult_cashback.html)
OR

Bill Payment RM5 CashbackCampaign (https://www.tngdigital.com.my/promotions/bill_payment.html).

I am in doubt if i can get the full BILL PAYMENT RM 5 Cashback.
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If you click on the Ultimate Cash Back under Promotions and scroll down, it will show you the cash back gained under Ultimate Cash Back (almost instant). The cash back under RM5 cash back campaign will only be credited after 3 working days
hurtedheart
post Aug 6 2019, 04:08 PM

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Yesterday I topped up RM 200 to my touch n go card. The amount was reflected on the receipt. However, when checking the card balance from the app (the card was linked to the app before top up), it still shows the previous balance, is this normal? hmm.gif

QUOTE(joshhd @ Aug 5 2019, 10:30 PM)
Just a random question. What are the things that you don't like about Touch n Go eWallet, till you find that other eWallet are better, perhaps when it comes to rewards, such as Boost.

Or you find that Touch n Go eWallet is better than Boost? What's your opinion?
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I prefer Touch N Go eWallet over Boost. Reason being they honor the cash back and quite fast, there is no need to contact the customer service rep at all.
hurtedheart
post Aug 6 2019, 04:13 PM

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QUOTE(fruitie @ Aug 6 2019, 04:11 PM)
Yes, the app doesn't update TnG card balance in real time. So wait for a few days.
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noted with thanks, will keep an eye on the amount in the next few days.
hurtedheart
post Aug 9 2019, 09:59 PM

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QUOTE(soonwai @ Aug 9 2019, 04:17 PM)
From Shopee.
I don't think so lah. I think my wallet either plain bad luck (RM0.10 for last 6 cashbacks) or kena blacklisted by TnG. I looked at my kids' cashbacks, they were RM1.90 and RM1.80 for Tealive purchases of RM5.45 each. They don't reload at all, I just transfer from my ewallet to theirs.
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Just curious, did you clear cache and data from the app following your 1st 3 x 0.10 cash back? And did that lead to the 2nd 3 x 0.10? Or try deleting the app and reinstall, does it make a difference?

hurtedheart
post Aug 25 2019, 02:55 PM

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Hi, would like to ask for the 20% toll rebate, is it I need to unlink my touch n go card from my wallet then only the transaction will be made through wallet and I entitle for the toll rebate?
If my touch n go card is with sufficient balance for the toll, it will deduct the toll fare from my touch n go card instead of wallet and therefore I will not be entitled for the toll rebate?
Thanks
hurtedheart
post Aug 25 2019, 03:19 PM

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QUOTE(ClarenceT @ Aug 25 2019, 02:57 PM)
Deducted from e-TnG regardless of TnG card balance.
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hmm.. this is strange , the toll fare was deducted from my card instead of wallet. wallet balance was RM16+ which is sufficient for the toll. missed the toll rebate this way.

user posted image

user posted image
hurtedheart
post Aug 25 2019, 03:26 PM

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QUOTE(ClarenceT @ Aug 25 2019, 03:21 PM)
Plus+Elite don't accept PayDirect.
Only open-toll systems eg Kesas, LDP, Sprint.
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blush.gif my bad, thank you for the clarification. can't make use of the toll rebates then haha
hurtedheart
post Sep 2 2019, 07:48 PM

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QUOTE(bodyglove @ Sep 2 2019, 11:59 AM)
Info:

If you already verify your tng ewallet account, you can see other people full name as per IC ( based on contact no. save at your phone). If other people not yet verify, you can still see their full name, since many people fill in full name during initial ewallet sign up.

Unlike Boost, which you can edit your name to appear when others save your phone no. at their phone.
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QUOTE(abcn1n @ Sep 2 2019, 04:17 PM)
Hmmm..not good.
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QUOTE(bodyglove @ Sep 2 2019, 07:03 PM)
Im feeling not confortable with that.. thus i deactivate my tng ewallet today since i also seldom use it too.
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Actually I find e-wallet usage can let other people to stalk you. while tng is one of it, by adding someone's phone number in your phone book, you can know if that person (not necessary by full name, but identity) using that wallet such as boost, bp or not .. quite scary and no privacy if you are the type that don't want people know too much of you ..

hurtedheart
post Sep 4 2019, 09:13 PM

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Since the sender is the one who needs to be verified to do the transfer, why is it the receiver who gets the rebate?
If a sender sends to more than one receiver, all of the recipient benefited. So how does it benefit the sender if no one sends back money to him through tng transfer, instead the receiver returns rm50 in cash or ibft to the sender?
hurtedheart
post Sep 9 2019, 11:29 PM

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QUOTE(Joey_Chin12 @ Sep 9 2019, 10:32 PM)
My area more straight forward, directly tell me terminal rosak..  😨
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Wondering if you go there because of the promo and was told this way, do you still patronize the eatery by spending more since the terminal rosak or just leave after queuing? πŸ˜…
hurtedheart
post Oct 29 2019, 10:29 PM

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QUOTE(fruitie @ Oct 29 2019, 09:00 PM)
OK, let me try now. Thanks. icon_rolleyes.gif
I should be able to pay only RM 45 for RM 50 Digi.
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When oinf payment, are you prompted to pay 50 and get rm5 rebate later or directed to pay RM45?
hurtedheart
post Oct 30 2019, 01:39 AM

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QUOTE(yruns1 @ Oct 29 2019, 10:47 PM)
It was much easier than I thought.
Following the advise of the past few posts; I successfully paid RM50 (partial payment) digi bill and only RM45 is deducted from my TNG wallet.
Cheers!
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I did partial payment to astro too though it mentioned "no partial paynent", wonder how do they detect partial payment ..

QUOTE(fruitie @ Oct 29 2019, 11:08 PM)
You will see it's RM 45 once you select TnG e-wallet as payment method, easy peasy.
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Got it eventually πŸ˜‚ thanks

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