QUOTE(lambcxhop99 @ Jun 13 2019, 02:07 PM)
so apparently it was due to I log in and out for me and my family account. so leasson learnt for you guys.
from tng
Thank you for contacting Touch 'n Go.
Upon checking, we regret to inform you have found to be in breached of the Touch βn Go eWallet and The Companyβs terms and conditions. Examples of the terms and conditions that you may have breached are:
β’ Your device may have been signing in and out of multiple Touch βn Go eWallet accounts
β’ You are on a jailbroken/rooted device
QUOTE(VeeJay @ Jun 13 2019, 02:26 PM)
is your phone rooted as well?
My wife and I use the same account, on 2 phones, thus far no issues.
QUOTE(#Victor @ Jun 13 2019, 02:55 PM)
lesson learned, not to use multiple accounts on same device. so they could not recover ur account since u breached the T&C?
So what's the conclusion? Can we login multiple accounts on the same phone without getting our account banned? Need to do so as I need to monitor the usage / top up the wallet remotely for my in laws .. sounds tedious and impractical if need to get the phone to top up especially we are apart