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TnG eWallet Discussion Thread V1, eWallet, PayDirect
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familyfirst
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Oct 16 2020, 03:54 PM
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QUOTE(wtw0911 @ Oct 16 2020, 01:23 PM) Finally back in Malaysia after being away since the beginning of the year. Noticed that there's a discussion going out on when to use TnG eWallet. Just wondering, how's the adoption rate nowadays for eWallet in Malaysia? Does the pandemic actually makes more merchants accept eWallet? Nowadays I go out for lunch without a real wallet. Just need my phone.
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wtw0911
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Oct 16 2020, 03:57 PM
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QUOTE(familyfirst @ Oct 16 2020, 03:54 PM) Nowadays I go out for lunch without a real wallet. Just need my phone. So there are a lot more places that accept eWallet now? It would be really good if that's the case. This post has been edited by wtw0911: Oct 16 2020, 03:57 PM
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GrumpyNooby
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Oct 16 2020, 04:07 PM
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QUOTE(wtw0911 @ Oct 16 2020, 03:57 PM) So there are a lot more places that accept eWallet now? It would be really good if that's the case. Yes, even hawker centres, morning wet market and night market.
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sms2u
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Oct 16 2020, 05:50 PM
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QUOTE(familyfirst @ Oct 16 2020, 03:54 PM) Nowadays I go out for lunch without a real wallet. Just need my phone. yes, may be selected hawker and selection location. it is still no common to all place yet. but it is improving that more and more hawker accept. but, how tlong to wait until all hawker or at least 80/90% hawker accept
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wjleong15
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Oct 16 2020, 09:05 PM
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it seems that every rewards voucher can be claimed only 2 times, it does not allow me to claim my 3rd up to RM 10 cashback, terrible tng
other not attractive at all what tealive 7e familymart shell...
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hmwong
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Oct 17 2020, 12:38 PM
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QUOTE(datolee32 @ Oct 12 2020, 01:27 PM) I also encounter same issue. I do transaction like normal, just I have more than 5 credit cards saved in my wallet. You also save a lot of credit cards insides? You just give them a call only then resolve immediately? Sent email to complain that I am unable to reload even after the trouble shooting. They replied 
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muncheno
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Oct 17 2020, 12:50 PM
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Hi, TnG ewallet users,
Do you experience problem with pay function?
I was try to generate the QR code for payment, however since yesterday night till now I'm not able to use the pay function.
It just state there something wrong instead having QR code.
Anyone else having similar problems?
Edited: Ignore my problem above. I reinstalled my app and the app verified with sms code then it fixed the problem. Thanks for reading.
This post has been edited by muncheno: Oct 17 2020, 12:58 PM
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Jnkm13
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Oct 17 2020, 01:20 PM
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Getting Started

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QUOTE(muncheno @ Oct 17 2020, 12:50 PM) Hi, TnG ewallet users, Do you experience problem with pay function? I was try to generate the QR code for payment, however since yesterday night till now I'm not able to use the pay function. It just state there something wrong instead having QR code. Anyone else having similar problems? Edited: Ignore my problem above. I reinstalled my app and the app verified with sms code then it fixed the problem. Thanks for reading. Had the same problem last month. Have to uninstall and install again.
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mamamia
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Oct 17 2020, 01:42 PM
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QUOTE(hmwong @ Oct 17 2020, 12:38 PM) Sent email to complain that I am unable to reload even after the trouble shooting. They replied   So, u login to multiple devices for ur tng eWallet acc + u use the same credit card in different tng eWallet acc?
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hmwong
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Oct 17 2020, 05:37 PM
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QUOTE(mamamia @ Oct 17 2020, 01:42 PM) So, u login to multiple devices for ur tng eWallet acc + u use the same credit card in different tng eWallet acc? Some credit cards were used for 3 accounts belonging to wife and son.
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datolee32
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Oct 17 2020, 07:18 PM
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QUOTE(hmwong @ Oct 17 2020, 05:37 PM) Some credit cards were used for 3 accounts belonging to wife and son. Got to be careful, now TNG eWallet very strict to catch those multiple account top up by same card. Anyway, my issue has been resolved after submitted credit card statement.
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mamamia
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Oct 18 2020, 10:00 AM
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QUOTE(hmwong @ Oct 17 2020, 05:37 PM) Some credit cards were used for 3 accounts belonging to wife and son. This is consider violation of their tnc.. many eWallet is having the similar measure to reduce fraud case.. For my case, they closed case without asking for any details as I didn’t violate their tnc but they suspect I violate.. I believe is bcoz there is once I change to another phone to login as iOS is down.. n I was at the restaurant which come with tng voucher discount if I paid with tng eWallet.. that’s only once.. then they soft ban me after few months of the login.. n they didn’t tell me whether this is the root cause.. just unbanned n close case n suddenly can reload with credit card without issue..
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leanman
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Oct 19 2020, 11:13 AM
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QUOTE(wjleong15 @ Oct 16 2020, 09:05 PM) it seems that every rewards voucher can be claimed only 2 times, it does not allow me to claim my 3rd up to RM 10 cashback, terrible tng other not attractive at all what tealive 7e familymart shell... for the voucher CB, i got RM 0.30 and RM2, yes only twice. the Familymart not bad too, RM1.5 CB with minimum spend of RM5, thats 30%
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enterthefatdragon
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Oct 19 2020, 11:53 AM
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i have 2 Shell RM 3 cashback after unlocked 2 missions
just activate and spend without thinking much
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GrumpyNooby
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Oct 19 2020, 11:55 AM
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QUOTE(enterthefatdragon @ Oct 19 2020, 11:53 AM) i have 2 Shell RM 3 cashback after unlocked 2 missions just activate and spend without thinking much What is the min amount to spend in order to the RM 3 cash back?
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enterthefatdragon
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Oct 19 2020, 11:58 AM
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QUOTE(GrumpyNooby @ Oct 19 2020, 11:55 AM) What is the min amount to spend in order to the RM 3 cash back? rm 10, and need to spend to 2 times to unlock one CB claim i spent more than rm 10 each time,
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GrumpyNooby
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Oct 19 2020, 11:59 AM
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QUOTE(enterthefatdragon @ Oct 19 2020, 11:58 AM) rm 10, and need to spend to 2 times to unlock one CB claim i spent more than rm 10 each time, I'm referring to the reward voucher for Shell. No min spending required to use this Shell voucher? This post has been edited by GrumpyNooby: Oct 19 2020, 12:00 PM
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enterthefatdragon
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Oct 19 2020, 12:04 PM
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QUOTE(GrumpyNooby @ Oct 19 2020, 11:59 AM) I'm referring to the reward voucher for Shell. No min spending required to use this Shell voucher? sorry my bad rm 40.... minimum of petrol or outlet spendings as many said, we can only claim max 2 shell cb and 1 transactions of CB each time
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fireballs
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Oct 19 2020, 12:09 PM
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QUOTE(GrumpyNooby @ Oct 19 2020, 11:55 AM) What is the min amount to spend in order to the RM 3 cash back? 711 16 - 1.60 711 21 - 2.30 711 26 - 3.00 FM 5 - 1.5 lzd 30-3 any online 10-3 (best) shell 40-3 tealive 10-3 tesco 80-3 too bad each voucher max 2 times. best bang for buck is tealive but i dont want diabetis
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enterthefatdragon
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Oct 19 2020, 12:13 PM
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QUOTE(fireballs @ Oct 19 2020, 12:09 PM) 711 16 - 1.60 711 21 - 2.30 711 26 - 3.00 FM 5 - 1.5 lzd 30-3 any online 10-3 (best) shell 40-3 tealive 10-3 tesco 80-3 too bad each voucher max 2 times. best bang for buck is tealive but i dont want diabetis i chose shell coz i pump it for my car and can accumulate Bonuslink as well double bonus yes tealive too sweet for me
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