QUOTE(puputeh24 @ Jan 19 2020, 11:55 AM)
TnG eWallet Discussion Thread V1, eWallet, PayDirect
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 Jan 19 2020, 12:14 PM
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#61
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Senior Member
2,192 posts Joined: Feb 2012 
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Jan 20 2020, 12:21 AM
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#62
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2,192 posts Joined: Feb 2012
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QUOTE(abhipraaya @ Jan 20 2020, 12:06 AM) For retail cash back purchase there's plenty that we can spend on i.e. petrol, food, paying bills in 7e. No problem. Online refers to each of the purchases you can make from within the TNG app itself, and not buying from any online store.But how do we utilise the online cash back when there's nothing specifically to purchase? Are the Petronas vouchers in Lazada legitimate? I read some comments that some stations do no accept them. Can we spend on Shopee or is it limited to Lazada only? Look at the 8 Services icons in your TNG app and see which you can use. Most people go for prepaid, postpaid, bills or movies. |
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Jan 20 2020, 08:46 AM
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#63
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2,192 posts Joined: Feb 2012
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Rejected for income above 100k per EA statement means monthly income about RM9k ... I think it's good the govt enforce this since it's meant to target lower income bracket and encourage ewallet use ...
Sometimes I think the 5 figure income group are the ones hogging the petty change cashback benefits which could have benefited those who needed it more ... midnight 1st day already finish quota everywhere ... Btw I got rejection notice from TNG and Boost and claimed my cash back from both already.. hehehe |
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Jan 20 2020, 09:10 AM
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#64
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2,192 posts Joined: Feb 2012
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QUOTE(fruitie @ Jan 20 2020, 09:02 AM) Yeah, I received mine too. Hmm... My last statement said I whack both TNG and Boost anyway... but some cashbacks (I never mentioned CC cashbacks) are meant for lower income groups like eTunai... I'm surprised either.  Oh, higher income groups should not enjoy cash back? Might as well ask us not to apply CC... Last I recalled I climb up slowly and not by default straight >100k after I graduate. I hope that one day when you achieve >100k then can cancel all your CB cards since you will also be hogging the petty cash back which could have benefited those who needed it more. This statement is selfish. Why terasa pulak... Haiyo... chill la |
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Jan 20 2020, 10:05 AM
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#65
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Senior Member
2,192 posts Joined: Feb 2012
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QUOTE(saitong09 @ Jan 20 2020, 09:54 AM) I bought 3x Rm20 Petronas from Lazada, received 3x rm5 Good to know.. never had a chance to test as I just reloaded to my telco 3x  |
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Jan 21 2020, 10:57 AM
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#66
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2,192 posts Joined: Feb 2012
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QUOTE(cooldude17 @ Jan 20 2020, 09:55 PM) I don't understand why tng want to give the extra bonus to the rejected applicants which income definitely more than 100k. In the meantime ,those received e-tunai one like myself didn't get the extra bonus.  QUOTE(abcn1n @ Jan 20 2020, 10:10 PM) This is to get more people to use TnG. Some might not have TnG before while some might not want to be verified before. Yeah, I was thinking the same thing, but then I realised eTunai is paid by govt for their target market, whereas add on incentives from ewallet providers are paid by ewallet providers and the objective is to attract more customers and get them to verify their identity, so it's not targeted at low income users. So FCFS. |
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Jan 24 2020, 11:18 AM
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#67
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2,192 posts Joined: Feb 2012
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QUOTE(smartfreak @ Jan 24 2020, 09:09 AM) Is there RM0.50 service charge for reloading TnG card using TnG eWallet at 7-11? Yes.... |
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Jan 24 2020, 11:45 AM
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#68
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2,192 posts Joined: Feb 2012
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QUOTE(talexeh @ Jan 24 2020, 11:36 AM) Soft-ban by TnG. All your cashback will be just a measly RM0.10. This was during everyday cashback promo and is referring to that particular promo... it ended 31 Dec 2019 |
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Jan 30 2020, 01:05 PM
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#69
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2,192 posts Joined: Feb 2012
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Anyone here face issue where you can't transfer money to valid ewallet accounts using their phone number? When I try for some accounts which have been validated and even received their eTunai, I still get an error saying user is not registered...
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Jan 30 2020, 04:16 PM
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#70
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Senior Member
2,192 posts Joined: Feb 2012
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QUOTE(purplecar @ Jan 30 2020, 01:29 PM) Press the blue circular arrow button to refresh your contacts then try again. This was exactly the fix I was looking for. Thanks! |
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Feb 11 2020, 06:25 PM
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#71
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2,192 posts Joined: Feb 2012
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QUOTE(ClarenceT @ Feb 11 2020, 04:00 PM) https://www.soyacincau.com/2020/02/11/touch...nified-standard Heard eventually they can also use RFID to pay at the petrol pump via TNG ewallet deduction...TNG eWallet users can soon transfer funds to banks and other eWallets. |
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Mar 5 2020, 07:11 PM
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#72
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Senior Member
2,192 posts Joined: Feb 2012
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QUOTE(cute_boboi @ Mar 5 2020, 06:59 PM) Check your actual receipt date/time. 00:04:03 did not get it.Above 00:03:52 get it. My 00:04:02 also get it.  |
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Mar 5 2020, 09:55 PM
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#73
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2,192 posts Joined: Feb 2012
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Email no longer in use...
=== Greetings from Touch 'n Go eWallet, We're currently upgrading our mailbox services and regret to inform that we're temporarily unable to attend to your email. You may find answers to frequently asked questions through our Help Center HERE or submit your concern/request HERE for our attention. Alternatively, you may also refer to below to address your concern. Update MyKad Details Submit your request HERE. Promo / Cashback Related Cashback will be credited within stipulated days specify in respective campaign T&C. Please refer to promo FAQ by visiting our website HERE. |
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Mar 6 2020, 07:39 PM
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#74
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Senior Member
2,192 posts Joined: Feb 2012
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QUOTE(MGM @ Mar 6 2020, 04:33 PM) For those who didnt get CB, check in HSBC whether transaction recorded on 29Feb instead of 1Mar. 1 Mar. Btw the TNG email is discontinued.. |
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Apr 1 2020, 12:09 AM
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#75
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Senior Member
2,192 posts Joined: Feb 2012
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I got SMS at 12:00am.
Email and app timestamp is 12:04:02. |
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Apr 5 2020, 03:29 PM
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#76
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Senior Member
2,192 posts Joined: Feb 2012
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I got SMS at 12:00am.. so it deducted..
TNG processed it few minutes later.. at 12:04am.. the app and email receipt both show 12:04am. So the time mentioned by TNG CS refer to the former... It ran out in 32 seconds (3,000 lucky winners).. |
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Apr 8 2020, 03:31 PM
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#77
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Senior Member
2,192 posts Joined: Feb 2012
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QUOTE(GrumpyNooby @ Apr 6 2020, 01:27 PM) Just saw it. I cannot figure out how it works.. but I think it's like.. spend on anything that qualifies... And you will get a random cash voucher...  Campaign link: https://www.tngdigital.com.my/myrewards Campaign T&C: https://cdn-web.tngdigital.com.my/images/we...rewards-tnc.pdf Campaign FAQ: https://cdn-web.tngdigital.com.my/images/we...rewards-faq.pdf I spent rm10 got rm1.50 |
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Apr 30 2020, 09:25 AM
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#78
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Senior Member
2,192 posts Joined: Feb 2012
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QUOTE(cybpsych @ Apr 30 2020, 09:21 AM) https://www.soyacincau.com/2020/02/06/touch...wallet-erefund/ I used this.. then my two physical cards were terminated.. But the money never came through..To get your money back quicker, Touch ‘n Go has revealed a faster eRefund process for those that have a verified Touch ‘n Go eWallet account. If you’ve completed the e-KYC (electronic Know Your Customer) process, you can get refunds to your eWallet within 24 hours if the value is less than RM10. If the value is more than RM10, you’ll receive the eRefund within 7-14 working days. |
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Apr 30 2020, 09:38 AM
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#79
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Senior Member
2,192 posts Joined: Feb 2012
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QUOTE(cybpsych @ Apr 30 2020, 09:27 AM) and then? what did you do? When I have time I will write to their customer service to ask... |
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Apr 30 2020, 05:33 PM
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#80
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Senior Member
2,192 posts Joined: Feb 2012
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QUOTE(cybpsych @ Apr 30 2020, 09:43 AM) yep, their refund process is odd. And what do you know.. my refund just popped up in my eWallet a minute ago...i experienced the same. card terminated first (possibly to prevent you for using it), but $$ transfer taking more than 14 days. will need to call or email to chase them. |
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