Banknotes and coins may have viruses!

I had enough balance for a Lazada purchase. Balance as in ewallet+TnG Go+, instead of deducting the whole amount from both balances, it actually performed a quick reload for the said amount and deducted from there. Now my balance is untouched. I didn’t know this will happen as I thought it should deduct from Go+ balance if my wallet balance is insufficient? I tried few times paying from merchants and that’s how it works.

Now I quickly cancelled the purchase and Lazada shows it has refunded but I still didn’t see the fund goes back to my credit card (in this case I used BigPay for Quick Reload), how long does it take? Will it go back to BigPay or refund back to my TnG balance? Man, this is totally messed up.

TL;DR version (with amended value for easier understanding):

1) Lazada purchase: RM 320. TnG balance: wallet RM 280, Go+ RM 90.
2) Payment didn’t deduct from both balances and auto performed a quick reload (via BigPay) and deducted RM 320 to Lazada.
3) Cancelled purchase, Lazada mentioned it’s refunded.
4) Refunded to BigPay? Or TnG balance? So far still no sign of refund yet in BigPay or TnG. How long does it take typically? A week I supposed?

Yesterday's 9.09 p.m.

Let's see.
Hmm, I had sufficient balance actually without needing to quick reload. Usually if wallet has insufficient balance, then it will deduct from Go+.
Oh damn. I guess I have no choice then. My balance amount is getting more.
I didn't know it is my fault when I already enabled to pick up money from Go+ if my wallet has insufficient balance. It works for other merchants purchases.

Well, looks like it may not based on the feedback here. I am not going to try again for sure.
By the way, got back the money refunded to my TnG eWallet.

Just tried and can see the option, but once I proceeded to pay the app hung and kept flashing. Until now still can't login to check my transaction. Hope my RM200 TNG PIN will be recovered..
..

the only way is to report to Bank Negara.. when many people report to Bank Negara then only they will look into the issue seriously. Ewallet is governed by Bank Negara, any blocking of user credit card, cash in/out suspension etc needs to be transparent and fair to customers.

trigger is too short interval between reload and withdrawal

Means reload 1k then we keep withdraw twice 500 500 won't have issues? Hahaha

well we shall wait for more data. btw some1 who did topups with reload pins and withdraw also got banned, contrary to wat u advised here previously.

I still dont get the point of doing this.

Ppl are topping up using credit card to earn cashbacks, which is why they've been trying to find loopholes to abuse the system and making sure accounts are not banned when they performs withdrawal thereafter.

But using FPX, cash and reload pin - the sources are cash or money from the bank savings account, am i right? So there is no incentives nor cashback he can earn from this?

If go+ cash out big amount but not often.. should be fine right

The fluctuation can be weird sometimes. It went as high as 1.9x% on 8 May and 1.24% the next day.

Yesterday (9th May)
but i din cash out to bank account, even cash out to ewallet will aslo trigger the ban   

I mention before, do not abuse. There are people that will deem it's their right to top up and withdraw, they dont see any issue. Please dont follow such person's advice. You will get yourself into trouble, cause it is also their right to ban you from topping up with CC.

No point arguing  with these people, too naïve. So this post I am posting is for those innocent newbees that followed the wrong advice. Remember, ultimately, its your account, not anyone else.

sure i wont.....bcoz i ikan bilis.....

can but very difficult to get pin nowadays.

already blocked and unblocked, still dare to do it again?

you can read back all past postings here and derive your own conclusion (and at your own risk)

nobody here can give you the assurance.
even if you come close to "know" the threshold, TNGD may revise their policies again to close any potential gap by tightening the policies.

then i m not sure why didnt get the Go+ Bonus today.. Only got the Go+ Interest.. But not the bonus.. Thought the quota finished

Tried to top up my go+ with the ewallet balance and just keep getting error message. Anyone facing similar issue?

Cash in failed.
We are unable to process your payment. Kindly contact us at +603-5022 3888 or tngewalletcs@tngdigital.com.my.

tis new policy?

This guy has been debunked to be spurting out nonsense for few months now. Baca boleh, percaya jangan.

Last time he said reload using pin and withdraw out will not be banned, someone tried and got banned instantly lol

I claimed my eBelia thru TnG. Somehow it can be used for Go+, not sure if it's intended or it's a bug.

i just called their CS to find out more about account/feature suspension after Cash Out. She gave 2 examples :
1. top up from multiple credit cards.
2. frequent topup from credit card and cash out.

I didn't ask further about the frequency since most of you guys already tested.

She did say it'll take very long to restore the feature/account if suspended.